Only Sales Robots need apply - Design Consultant System Pavers Employee Review

2.0
May 19, 2015
Recommend
CEO approval
Business Outlook

Pros

I think the product and warranty are top notch, culture in Denver office is great

Cons

Their sales training is strictly memorization with gimmicks and heavy closing pressure. While I appreciate that their methods could make a sales person (they call them design consultants) out of a neophyte, if you memorize, play word games, (use 35 Dynamic Words and get 25 tie downs "don't you agree?") use a pen, never your finger to point to an image, their lack of flexibility and allowance of individual style makes this a company that few seasoned sales professionals will enjoy.

Explore other reviews about System Pavers

5.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing Work/life balance Great money

Cons

Fully commission Slow during the cold months

1.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Not many pros, it's a CA company run by PI firm which is a negative in itself.

Cons

Operating, or disquised, as a "Design Consultant" at System Pavers (SP) reveals a glaring disconnect between corporate promises and field reality. The training program (SPU) is fundamentally deficient, failing to provide adequate technical design, diagramming, or specialized virtualization tool training required to actually perform the job successfully. No promised review or feedback of your diagrams you were required to produced. Instead, the entire onboarding infrastructure is built to enforce a rigid, high-pressure sales loop, ie. "PROCESS", under heavy private equity oversight. Perhaps that is why they changed the role from "Design Consultant" to "Outside Sales". Management mandates an incredibly misleading "90-minute appointment" narrative to homeowners, which in reality is a high-pressure, 3-to-4-hour grueling ordeal designed solely to force a "First Time Close" (FTC). This hard-sell tactic is alienating; pushing a "buy now" ultimatum actively offends qualified prospects who would otherwise buy based on product merit. Because the timeline is so unrealistic, a massive percentage of appointments collapse into unworkable follow-ups. Financially, the role is highly exploitative of your personal resources and hard work: Zero Mileage Reimbursement: Despite requiring extensive road travel to homeowner locations, there is absolutely no compensation for vehicle wear-and-tear or fuel. You absorb 100% of the operational risk of driving for the company. Commission Cannibalization: Management routinely slashes or completely burns your hard-earned commission under the guise of "making the deal work." They expect you to absorb the financial hit for the sake of the sale, meaning you do all the legwork only for leadership to erase your payout at the closing table. 401K Match: A maximum of $300 match, annually. Wow! It would have been better to just say no match than to trick someone into thinking they could benefit from their match.

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