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The TJX Companies, Inc.

Engaged Employer

Massive outsourcing of IT - Do not apply if you are an American - Technical Analyst The TJX Companies, Inc. Employee Review

1.0
Apr 4, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits are good if you are an associate however health insurance offered by the company is not the best.

Cons

The company is in the midst of a massive outsourcing of the IT departments. Any new employee that walks through the door in the IT office is not an American, English spoken by them is hard to understand due to their accent. These contractors all hang out in cliques, speak in their own language around those who don't understand it and it makes for a hostile working environment because of these barriers. Senior management could care less I suspect since its saving them money from actually hiring Americans. There is a sense of low morale everywhere in the IT office Department managers are not experienced enough to know what their associates are dealing with on a day to day basis

Explore other reviews about The TJX Companies, Inc.

1.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The only pros I can name are the hybrid model and the experience of the industry.

Cons

-OFFENSIVE pay, as we are the backbone of the business. Do not take this role unless you want to be struggling to afford to live. -Absoutely NO career growth, NO opportunity to be promoted at all, and little to no pay increase each year, if you count inflation. You can be stuck in this position your whole life and they will never promote or move you, no exaggeration. -Huge “below me, better than you” stuck up personality, even the buyers do not treat their assistants with basic respect. -Extremely corporate, every manager has a scripted reply back to you and your question gets passed through 5 people before you get a response. -Very old and slow systems, but a billion dollar company. -Very disorganized, lack of communication between various depts/areas of the company, nobody ever knows what’s going on. -Extremely huge on NEPOTISM. -Assistants are all pretty much paid the same, with some having little to no work vs. some being extremely busy nonstop due to department placement. -Bottom line, we are the backbone of the company. There would be NO product in the stores without us and no business growth and we know more than the average planner or buyer. However, we are treated like dirt to the company and then rewarded with ice cream parties to make up for it. DO NOT DO IT

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