2.0
Oct 20, 2021
Former employee, less than 1 year
Salford, North West England, England
Recommend
CEO approval
Business Outlook
Pros
Nice office's and location Decent rotational shift pattern for a call centre Some newer senior managers are making positive changes. Fair HR team
Cons
Disorganised, rushing to recruit new staff without the basic processes in place first. Training content isn’t tailored to the reality of the job and needs updating along with computer systems that are not user friendly. This isn’t a reflection of the trainers. They do an excellent job.