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TeleTech (Cairo)

TeleTech (Cairo) reviews

Customer Technical Support - Customer Service Representative TeleTech (Cairo) Employee Review

2.0

Apr 5, 2018

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It was a brilliant opportunity to gain experience and learn several things on Logitech’s peripheral and harmony products. In general, it is a way to start and get a bit of experience in that sector.

Cons

Education comes first. The managers don’t have technical knowledge and try to follow processes, and procedures blindly. These used to cause arguments between them and the 1st line of support.

TeleTech (Cairo) Response

Hi there, Thank you for taking your time to write us a review. There seems, however, to be a small issue; we are TeleTech Egypt. We are a company based and operating in Cairo Egypt, Saudi Arabia, and Algeria. We have never had any offices nor employees in the USA, UK, Mexico etc.. I believe you may have us confused with TeleTech USA (now TTec) www.teletech.com Have a great day.

Explore other reviews about TeleTech (Cairo)

5.0

Jan 18, 2024

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Education opportunities, benefits, and flexible hours

Cons

Call center atmosphere and talk time requirements

4.0

May 15, 2026

Csr2 and resolution specialist

Recommend

CEO approval

Business Outlook

Pros

Good environment, dayshift, bosses are approaching

Cons

Too low for CSR 2 since need to upsale with resolution

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TeleTech (Cairo) reviews TeleTech (Cairo) Customer Service Representative reviews TeleTech (Cairo) review

TeleTech (Cairo)

Customer Technical Support - Customer Service Representative TeleTech (Cairo) Employee Review

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