Would NOT recommend - Anonymous employee TerraCycle Employee Review

1.0
Jan 16, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the people are great and passionate. Some really talented individuals who genuinely care about the cause.

Cons

Creatively very unfulfilling - all creative decisions made in the US, creative roles in Europe are focussed on artworking and translation. There are a huge number of sub-brands and customers don't really know what Terracycle does. Greenwashing - the focus is less on improving the world than scoring brand partnerships and demonstrating to those brands that we are shouting about their good work on social media. Management - micromanaged, no trust from managers to get the job done every project required hours of meetings which left very little working time. Office location - nothing around Perivale and manager insisted we were in regularly. Job description - day to day job was very different to the advertised job description, became clear quickly I had made a mistake. CEO - the CEO is seen as many colleagues as a demi-god who can't be questioned. There is a huge amount of doings things just to please him or cover yourself. I heard of creatives being let go for disagreeing with the CEO.

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TerraCycle Response
2y
Helping the world move the world to a circular economy is at the center of everything we do. While there are no laws requiring brands to have end-of-life solutions for their hard-to-recycle products and packages, we provide a platform enabling brands to do so, along with many other innovative recycling, recycled materials, and reuse solutions. Our incredibly talented global creative director is based in our Perivale office; we’re sorry you didn’t get a chance to work with him, as your experience would have been more positive.

Explore other reviews about TerraCycle

5.0
Sep 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Mission driven Flexibility (WFH/PTO/Hours etc) Voice is heard and opinion matters

Cons

Demanding pace of play comp is a little on the low side

2.0
Apr 10, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The immediate team is great to work with; essentially, anyone below the VP level is genuinely a good person, and we all share a common goal of wanting to make a positive impact for the majority.

Cons

This company prioritizes appearances over people. Leadership is focused on making things look good for potential buyers, not on supporting employees. When people leave, their roles aren’t replaced — the remaining team is expected to pick up the slack without raises or recognition. Salaries are low, and there's no accountability at the top. They often say 'bring your solutions, we value entrepreneurial spirit,' but ignore input and push poorly planned ideas that lead to failure. There’s also a toxic culture of gaslighting lower-level employees into doing more, without ever questioning if deeper changes are needed. The company has increasingly shifted its focus toward profit and optics, drifting away from its original mission and values. The return-to-office policy highlights this disconnect — lower-level employees are required to badge in so attendance can be tracked, while upper management can negotiate exceptions to this rule. If you're sick or miss a day in-office, you're expected to "make it up" by coming in on a Monday or Friday, even if there is no one around. It’s demoralizing, controlling, and shows a lack of trust in the people actually doing the work.

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