Would give it zero stars if I could - Anonymous employee TextUs Employee Review

1.0
Aug 6, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone that isn't in a management position are all great.

Cons

Management is terrible, mainly the CEO. He continuously tries to make people quit versus letting them go (because he has no real circumstances to let them go) and his method in doing so is to break them down mentally- a lot of them to the point of crying and a lot of them women. Everyone else in management senselessly follows him and doesn't stand up for their own team much. The company lets go of people often for their salaries due to mismanagement of money. Product is dated and they'll never catch up to competitors. Most of these good reviews were written because the company promised gift cards to employees if they hit a certain amount of reviews so its best to ignore them.

Explore other reviews about TextUs

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

I've worked at TextUs for a year, and its been a wonderful experience so far. Everyone is

Cons

no cons so far here

2.0
Dec 17, 2025
Recommend
CEO approval
Business Outlook

Pros

We have kind, smart people that are doing their best. We hire and support women. It's a tech industry job, fairly simple work, and reasonable compensation. Unlimited PTO. Sales revenue isn't declining.

Cons

Low Morale Publicly, morale appears positive. In private, you hear a very different story. An on-site became a “virtual on-site,” which ultimately became a glorified all-hands. Revenue growth is stagnant. Leadership turnover has been frequent enough to raise a real question: are we struggling to hire effectively, or is something else fundamentally wrong? No Leadership The Product Managers are gone after sustained micromanagement and a bi-directional breakdown in trust. The Engineering team does not believe in the current product vision. The roadmap changes substantially quarter to quarter, preventing meaningful traction. After product leadership became centralized with the CEO, the roadmap increasingly resembles sales and marketing wishcasting instead of a strategy grounded in tradeoffs or execution discipline. No Accountability There is no accountability across design, product, and engineering. In one example, a team worked for nine months to deliver work estimated at six weeks. There was no meaningful review of what went wrong, and no changes followed. This is not a one-off; it is a predictable pattern. The organization routinely fails to ship valuable features on time, while responsibility is deflected rather than owned. The truth is our most significant challenges are self-inflicted. Overall, people shift from building a product to protecting themselves. When Engineering Leadership acknowledged a culture of mediocrity the response was not correction, but reinforcement. Grinding code is normalized. Responsibility is optional. Side-quests are encouraged at the expense of team outcomes.

3
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