Supportive management and great work-life balance - IT Department TherapyNotes Employee Review

Strong, well-paced training and onboarding that sets you up to succeed Excellent real-time support from team leads during live calls Consistent access to help, even after training ends Competitive pay for the role, especially at the entry level Solid benefits package Minimal micromanagement compared to typical work-from-home roles Clear expectations with a straightforward structure Good fit for people who enjoy problem-solving and helping others with solvable issues

I genuinely have no cons at this time.

Great team culture which encourages closely working together and those with more experience teaching and helping new hires. Great healthcare, dental, and 401k benefits Good opportunities for long term careers Work from home allows for flexible schedules and less time and money spent on driving and gas. Teams always open for feedback on how to improve Fun team building exercises which make you feel like part of a family and not just a working team.

Quickly expanding company means growing pains, shifts to SoA, new hires, refactoring into Angular and simultaneous development of new features can lead to quickly out of date documentation and unexpected issues which block work items.