Does TherapyNotes pay their employees well?

According to anonymously submitted Glassdoor reviews, TherapyNotes employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at TherapyNotes. This rating has been stable over the past 12 months.

How satisfied are employees working at TherapyNotes?

77% of TherapyNotes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TherapyNotes 4.0 out of 5 for work life balance, 4.0 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at TherapyNotes?

Customer Service Representative (11) , Customer Success Representative (11) , Customer Service Representative (CSR) (5) , Customer Success (5) , Customer Support Representative (4) , Sales Representative (4) , Software Developer (4) , Manager (3) , Employee (2) , Product Designer (2)

What are the pros of working at TherapyNotes according to real employee reviews?

"Great work life balance" ((in 6 reviews)); "Hours are great, Benefits work perfectly for me, the people who work here are some of the most genuine people I have ever met." ((in 6 reviews)); "Honestly, this is the best work environment I have ever experienced." ((in 5 reviews)); "Managers and team leads are always available and respond quickly" ((in 4 reviews)); "15 days PTO and 20 days PTO once you hit your 5 year anniversary" ((in 4 reviews))

What are the cons of working at TherapyNotes according to real employee reviews?

"It is apparent that management has become increasingly concerned with saving money and less concerned with the work environment." ((in 7 reviews)); "They say the pay is competitive but it can be better." ((in 5 reviews)); "Once your good in success, you MUST get cross trained for NO EXTRA MONEY." ((in 2 reviews))

What are the top reviewed TherapyNotes locations?

Horsham , Willow Grove , Philadelphia , Dallas , Denver , Bensalem , Doylestown

TherapyNotes reviews

4.0

77% would recommend to a friend

(106 total reviews)

Bradley S. Pliner

88% approve of CEO

73% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TherapyNotes has an employee rating of 4.0 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TherapyNotes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

106 reviews

5.0

Jun 24, 2026

Excellent benefits and training, Great Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits start after 60 days. The full amount of your PTO is given up front after 60 days. The new employee training is the absolute best out of any organization ive ever worked for. Managers and team leads are always available and respond quickly

Cons

There isnt really a clearly defined attendance policy.

5.0

May 28, 2026

Supportive management and great work-life balance

It department

Recommend

CEO approval

Business Outlook

Pros

I’ve had a very positive experience working here. Management makes employees feel valued and appreciated, which has stood out to me compared to other companies I’ve worked for. The company also offers an excellent work-life balance, and the pay is decent. Overall, it is a rewarding and supportive place to work.

Cons

No major cons from my experience. There can be occasional busy periods, but the overall work environment and support from management have been positive.

5.0

Apr 18, 2026

Best example of a remote call center environment Ive seen

Customer success specialist

Recommend

CEO approval

Business Outlook

Pros

Strong, well-paced training and onboarding that sets you up to succeed Excellent real-time support from team leads during live calls Consistent access to help, even after training ends Competitive pay for the role, especially at the entry level Solid benefits package Minimal micromanagement compared to typical work-from-home roles Clear expectations with a straightforward structure Good fit for people who enjoy problem-solving and helping others with solvable issues

Cons

I genuinely have no cons at this time.

Viewing 1 - 3 of 106 Reviews

Jobs at TherapyNotes

Quality Assurance Engineer

Senior Software Developer

Senior Quality Assurance Engineer

Senior Database Site Reliability Engineer

TherapyNotes

TherapyNotes reviews

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Reviews by job title

Excellent benefits and training, Great Company

Supportive management and great work-life balance

Best example of a remote call center environment Ive seen

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