Does TherapyNotes pay their employees well?

According to anonymously submitted Glassdoor reviews, TherapyNotes employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at TherapyNotes. This rating has been stable over the past 12 months.

How satisfied are employees working at TherapyNotes?

75% of TherapyNotes employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TherapyNotes 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at TherapyNotes?

Customer Success Representative (11) , Customer Service Representative (10) , Customer Service Representative (CSR) (5) , Customer Success (5) , Customer Support Representative (4) , Sales Representative (4) , Software Developer (4) , Manager (3) , Employee (2) , Product Designer (2)

What are the pros of working at TherapyNotes according to real employee reviews?

"My coworkers are awesome." ((in 6 reviews)); "Great work life balance" ((in 6 reviews)); "Honestly, this is the best work environment I have ever experienced." ((in 6 reviews)); "Great pay and benefits" ((in 6 reviews)); "Management is diverse and for the most part you will be matched with your work style." ((in 6 reviews))

What are the cons of working at TherapyNotes according to real employee reviews?

"They say the pay is competitive but it can be better." ((in 6 reviews)); "Getting a fair raise is very difficult, even after a promotion" ((in 3 reviews)); "Once your good in success, you MUST get cross trained for NO EXTRA MONEY." ((in 2 reviews))

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TherapyNotes

TherapyNotes reviews

4.0

75% would recommend to a friend

(105 total reviews)

Bradley S. Pliner

88% approve of CEO

71% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.0

Work/Life balance

4.0

Compensation and benefits

3.9

Culture & values

3.9

Career opportunities

3.7

Senior management

TherapyNotes has an employee rating of 4.0 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TherapyNotes employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

105 reviews

5.0

May 28, 2026

Supportive management and great work-life balance

It department

Recommend

CEO approval

Business Outlook

Pros

I’ve had a very positive experience working here. Management makes employees feel valued and appreciated, which has stood out to me compared to other companies I’ve worked for. The company also offers an excellent work-life balance, and the pay is decent. Overall, it is a rewarding and supportive place to work.

Cons

No major cons from my experience. There can be occasional busy periods, but the overall work environment and support from management have been positive.

5.0

Apr 18, 2026

Best example of a remote call center environment Ive seen

Customer success specialist

Recommend

CEO approval

Business Outlook

Pros

Strong, well-paced training and onboarding that sets you up to succeed Excellent real-time support from team leads during live calls Consistent access to help, even after training ends Competitive pay for the role, especially at the entry level Solid benefits package Minimal micromanagement compared to typical work-from-home roles Clear expectations with a straightforward structure Good fit for people who enjoy problem-solving and helping others with solvable issues

Cons

I genuinely have no cons at this time.

5.0

Mar 25, 2026

Great Culture and Invested in you

Software developer

Recommend

CEO approval

Business Outlook

Pros

Great team culture which encourages closely working together and those with more experience teaching and helping new hires. Great healthcare, dental, and 401k benefits Good opportunities for long term careers Work from home allows for flexible schedules and less time and money spent on driving and gas. Teams always open for feedback on how to improve Fun team building exercises which make you feel like part of a family and not just a working team.

Cons

Quickly expanding company means growing pains, shifts to SoA, new hires, refactoring into Angular and simultaneous development of new features can lead to quickly out of date documentation and unexpected issues which block work items.

Viewing 1 - 3 of 105 Reviews

Jobs at TherapyNotes

Senior Quality Assurance Engineer

Senior Software Developer

Senior Database Site Reliability Engineer