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TollFreeForwarding.com

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Disappointing - Customer Service Representative TollFreeForwarding.com Employee Review

1.0
Apr 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Leaving. Leaving . Leaving . Leaving

Cons

Horrendous company. Filled with manipulation , aggression, incompetence, arrogance, and ignorance. Management is a bunch of Junior college wannabes. Starting with Sales management who hasn’t sold anything in a decade. Mean and cruel behavior within whole staff. Would not recommend

Explore other reviews about TollFreeForwarding.com

5.0
Apr 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Good compensation Good work/life balance Work from home Diverse work place

Cons

Management can sometimes be very hands-off, which may lead some to get frustrated with the direction and goals of tasks.

5.0
Apr 6, 2018
Recommend
CEO approval
Business Outlook

Pros

HOT LEADS - When hearing from recruitment that you only get hot leads and won't make any cold calls, it's almost unbelievable. However, I've worked here for 6 years and have never made one cold call. ATMOSPHERE - I don't wake up in the morning dreading work. I get excited to go to the office. Every day brings a new set of clients and a new challenge. The best part, however, is the people we work with. Everyone gets along, everyone is friendly, and everyone becomes more of your extended family instead of your coworker. APPRECIATION - Employees feel appreciated and trusted. Managment makes sure to acknowledge a job well done. On the inverse, management also does not get angry or scold their staff, positive coaching is the way it's done. Employees are not micromanaged instead they are encouraged to find new and better ways to accomplish their daily task. BENEFITS - Above average and very fair pay. Immediate 401k with employer matching. Health Insurance, Life Insurance, Disability. Free snacks (Snack Nation subscription, Fruit Brother subscription), Free Beverages (Starbucks coffee, tea, soda, juice, water), and a free catered lunch from a local vendor every Friday.

Cons

The office is a little outdated, everything is functional and the equipment provided is all new and nice, however, the cosmetics of the office could use an update.

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