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      TollFreeForwarding.com

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      TollFreeForwarding.com reviews

      3.9

      76% would recommend to a friend

      (46 total reviews)

      72% positive business outlook

      Ratings by category

      4.0

      Culture & values

      4.0

      Compensation and benefits

      3.9

      Work/Life balance

      3.8

      Senior management

      3.7

      Diversity & inclusion

      3.5

      Career opportunities

      TollFreeForwarding.com has an employee rating of 3.9 out of 5 stars, based on 46 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TollFreeForwarding.com employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      46 reviews
      5.0
      Apr 27, 2024

      Solid Business Model

      Director, project management
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good compensation Good work/life balance Work from home Diverse work place

      Cons

      Management can sometimes be very hands-off, which may lead some to get frustrated with the direction and goals of tasks.

      5.0
      May 31, 2023

      A Diamond in the Rough

      Sr. customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly staff, people who care about your personal life, low drama, work-life balance. AMAZING 401k match, PLATINUM PPO health plan (pennies on the dollar for the employee alone). Relevant coaching as a partnership, hires based on a diversity of service and tech backgrounds, interpersonal communication, team-based values & communication, responsive management. Hybrid work environment for most roles, convenient work site location (Michigan office). These people, their managers, and even their CEO actually REALLY care about their employees...NO JOKE! Snacks and beverages provider galore. This company acts like a start-up in the best ways, even though it's 20+ years old.

      Cons

      VERY FEW! Widescale communication is a challenge as well as standardization and documentation. Medical costs for family outside the employee is pricey, a sacrifice for great price on employee-only rate. While this is a great place that fosters personal growth, flat management structure in a small family-owned style makes career path limited by open positions, cross-teaming and changing departments. Lack of wage improvement plans, since wages are stagnant pre-pandemic. These roles would be better fully remote.

      1.0
      Apr 28, 2023

      Disappointing

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leaving. Leaving . Leaving . Leaving

      Cons

      Horrendous company. Filled with manipulation , aggression, incompetence, arrogance, and ignorance. Management is a bunch of Junior college wannabes. Starting with Sales management who hasn’t sold anything in a decade. Mean and cruel behavior within whole staff. Would not recommend

      Viewing 1 - 3 of 46 Reviews
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      ReviewsTollFreeForwarding.com reviews

      Glassdoor has 46 TollFreeForwarding.com reviews submitted anonymously by TollFreeForwarding.com employees. Read employee reviews and ratings on Glassdoor to decide if TollFreeForwarding.com is right for you.