Pros
Good teams in store if you’re lucky
Cons
Family feel gone with the new “toolstation mob” No part of the business listens to the teams in stores, please don’t tell me to talk to the team talk rep, they do care themselves but aren’t aloud to talk about it in the meetings they have. seems like head office departments are just making things up to keep their jobs a lot of the time, granted we don’t see anything they do, but most of what comes down the line is redundant. They have no idea what a store is like. Frustrated beyond belief at the moment and this is the only place to vent that frustration as there is no outlet or anyone to actually talk to about anything without seeming “negative” the MD is hellbent on turning Topps tiles into "toolstopps” and it’s pushing all our local trade online. Gone are the days where we wouldn’t let a sale go out the door, we are now feeding our competitors, all aspects of what made Topps tiles a great place to work has been totally stripped from the bottom up. I understand that a company needs to be profitable but there is a fine line being walked at the moment, I am actually scared for what lays ahead with Rob Parker going soon and probably someone from toolstation taking the helm, (please god don’t let it be Mr Robinson) all of the good ones are slowly being asked to leave. Not much in the way of progression after you get to manager unless you move to Leicester. I’m ranting because I care so much about the company and I’ve been in it for over 10 years now.
