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      Total Expert

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      Total Expert reviews

      Incredible product market fit, toxic culture - Anonymous employee Total Expert Employee Review

      2.0
      Dec 22, 2022
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      TE is well recognized in the FinServ vertical and has an incredible product market fit. The deman gen and inbound leads are proof. There is continuous innovation and development on the platform, though historically that has been rushed in some cases. They have hired a number of Executives and Senior leadership that show promise of what TE’s future and work culture could be. (New CRO, CLO and Product for example.) Unlimited PTO and competitive pay Hypothetically, opportunity to be apart of something bigger, have an impact and contribute to the company’s success.

      Cons

      The sales leadership is toxic. If you have true tech experience to draw on, have sold enterprise before and want be able to have ownership on your process with coaching and support - and not dictatorship, then this isn’t the place for you. There is a leftover leadership culture here that will talk down to you, gaslight, dismiss your ideas, take over versus coach, micromanage, poorly communicate, diminish your contributions and generally make it unbearable to do your job.

      avatar
      Total Expert Response
      3y
      Thank you for sharing your thoughts and feelings with us. We are disappointed to hear about how you felt during your time here. The behaviors you mentioned do not align with the culture we are working hard to build now. While the team has grown and the leadership has changed over the years, we find it important to discuss this with our leadership team and we plan to do so. We want a culture that helps us grow into a strong, successful organization. We are working hard to make Total Expert the best place to work. We know which behaviors we want and which we do not want and are committed to helping everyone be their best. We wish you well in your next steps and in your career.

      Explore other reviews about Total Expert

      5.0
      Jan 27, 2026
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Immediate ownership, not typical entry-level 'busy work.' - Leadership team is accessible and highly transparent with expectations. - CEO sets a very high bar for leadership which had obvious impact on teams. - Collaborative environment, support when needed. - Awesome workspace and perks. - Palpable culture of excellence and healthy growth-oriented competition

      Cons

      - Fast learning curve, not for everyone - Startup speed/demands can feel overwhelming at times

      4.0
      Apr 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid work environment, good time off policy. Software that works. Solid team environment.

      Cons

      Management is not the best in some departments. Others are great. Hit or miss.

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