Great people, simple solutions, good Job. - National Account Manager TouchSource Employee Review

5.0
Sep 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Working at TS is a privilege, the product is well received and its customers only have great things to say. However this organization fosters executive-level thinking of all of its team members. That in itself can be a challenge, this level of autonomy requires everyone to work harder and beyond the scope of their role. Some thrive, some survive and others just whine. As part of the Salesteam we are often the ones pushing the envelope, some greet that with enthusiasm and but most approach with skepticism, which can be challenging, so be prepared to pushback. If you are fortunate enough to be offered a role here, take your time and be oopen-minded this is an excellent environment to sharpen your skills, work with some great people.T

Cons

The environment is akin to a startup but the legacy 1985 is still very alive and well, it needs to be addressed. Their some immediate areas outside of sales and managers need to step up and take action. Managers please start making decisions and hold yourself accountable and then you too can be viewed as true leader.

Explore other reviews about TouchSource

5.0
May 1, 2023
Recommend
CEO approval
Business Outlook

Pros

The leadership team at TouchSource is actively involved and is always available to easily help everyone on the team. My fellow team members have been wonderful. The company culture is fantastic and thus far has stayed true to their Core Values which are: People matter. We are one team. We practice radical transparency. We are relentlessly driven to learn and innovate. We meet our commitments. We deliver results. The hiring process was wonderful and easily streamlined. All expectations were made clear throughout the entire process. I look forward to making a full career at TouchSource by achieving the expectations placed in front of me.

Cons

It's hard to write cons because I genuinely enjoy the company.

5.0
Oct 26, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Positive overall growth for the past several years - Great leadership with clear ideas on expansion - Fast-paced, challenging environment with plenty of opportunity - Good people and a culture that promotes face-to-face communication and open debate - Single-minded focus on sales growth through hiring and expansion of company vision - Lots of opportunity to bond with coworkers during regular company events, ping-pong tournaments, foosball, and employer funded lunch program

Cons

- Fast growth also creates growing pains and reveals issues with legacy processes (maybe this is a pro and a con) - Running out of space in offices and warehouse - Sometimes seems as if we're trying to re-invent the wheel - Burn-out can occur when running at full speed to meet goals - Some teams seem short-handed currently

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