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      TouchSource

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      TouchSource reviews

      4.2

      85% would recommend to a friend

      (27 total reviews)

      Ajay Kapoor

      84% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Work/Life balance

      4.2

      Culture & values

      4.1

      Diversity & inclusion

      4.1

      Senior management

      3.9

      Compensation and benefits

      3.8

      Career opportunities

      TouchSource has an employee rating of 4.2 out of 5 stars, based on 27 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The TouchSource employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      27 reviews
      1.0
      Apr 15, 2021

      Greedy Ownership

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Casual environment with down to earth people.

      Cons

      Ownership has the mentality that sales churn is a good thing. They want to hire people, over work them, and replace with new bodies. This company was bought to be grown and flipped. Employees are expendable.

      avatar
      TouchSource Response
      5y
      This review is very puzzling to the TouchSource team and does not represent the culture nor the facts of the working environment within the company. We pride ourselves on low turnover, high support of sales, a large investment in our people, and a high value placed on retaining both sales representatives and customers. Those that are part of Team TouchSource are active contributors to the company and culture through our “roots groups” and have open access to all levels of the company. This is a company that is built to last and designed to grow as a family.
      1.0
      Feb 14, 2019

      Overpromise, Underdeliver

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Vacation policy is pretty standard.

      Cons

      Dishonest and misleading behavior is rewarded. A lot of political games for a company so small. Unrealistic bonus structure that is changing frequently (so you hardly ever get one).

      avatar
      TouchSource Response
      6y
      Unfortunately this employee was not a good match for any professional environment and we parted ways with less than a year of employment. People who are successful at TouchSource view success as something that should be earned and not just gifted. We do believe in challenging our people to their full potential and rewarding those that succeed. Those who give less than 100% don't perform well and often blame others for their lack of success. As evidenced by the other reviews, this person's experience is an anomaly.
      5.0
      Sep 8, 2019

      Great people, simple solutions, good Job.

      National account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at TS is a privilege, the product is well received and its customers only have great things to say. However this organization fosters executive-level thinking of all of its team members. That in itself can be a challenge, this level of autonomy requires everyone to work harder and beyond the scope of their role. Some thrive, some survive and others just whine. As part of the Salesteam we are often the ones pushing the envelope, some greet that with enthusiasm and but most approach with skepticism, which can be challenging, so be prepared to pushback. If you are fortunate enough to be offered a role here, take your time and be oopen-minded this is an excellent environment to sharpen your skills, work with some great people.T

      Cons

      The environment is akin to a startup but the legacy 1985 is still very alive and well, it needs to be addressed. Their some immediate areas outside of sales and managers need to step up and take action. Managers please start making decisions and hold yourself accountable and then you too can be viewed as true leader.

      Viewing 1 - 3 of 27 Reviews
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      Glassdoor has 27 TouchSource reviews submitted anonymously by TouchSource employees. Read employee reviews and ratings on Glassdoor to decide if TouchSource is right for you.