Pros
Since they were acquired by Ruder Finn, the benefits are great.
Cons
I’ve debated for a while, even leaving a Glassdoor review. Like the others who left reviews before, I fully expect the management team to quickly dismiss this, saying, “Oh, they weren’t even that good at their job anyways,” or “That experience was isolated to them.” I’ve seen management disregard employees who spoke out, even though all of the previous reviews provide clear examples. They expect people to tolerate their bad behavior without reacting or holding them accountable. It’s those employees that, no matter the quality of work, were deemed difficult and were not respected moving forward. To be clear, every single Glassdoor review is a completely accurate depiction of what life is like at Touchdown. None of these are disgruntled employees who have their knickers in a twist. The reality of Touchdown is that it’s a burnout agency. You produce quality work? Great! You get all the work. Then you burn out? You are now a problem child for setting boundaries and not over-committing yourself. The hard part is that you could be trying, and if it’s not across all 6-7 of your accounts, you’re not doing enough. Oh, and then there are the mean girls. In a normal workplace, you show up, do your work, and go home. At Touchdown? Forget about it. Everything is political. The mean girl environment is next level. The culture is to sit there and worry about what everyone else is doing instead of doing your work and then gossip about it in a way that impacts people’s career path. There is no compassion or understanding. Unfortunately, if you are the target of this kind of treatment, you’ll have to constantly justify everything and ‘PR yourself’ to avoid getting lectured every other week. But let’s not get it twisted; most of the time, the ones they choose to target are ones that are killing themselves trying but spread too thin across accounts, so they inevitably make mistakes.