Touchdown PR reviews

3.4

54% would recommend to a friend

(18 total reviews)
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James Carter

57% approve of CEO

60% positive business outlook

Touchdown PR has an employee rating of 3.4 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Touchdown PR employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

18 reviews
2.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

- You’ll learn a lot quickly and gain solid foundational PR experience. - Opportunity to build media relationships with well-known outlets. - A few genuinely kind and talented coworkers who try to support each other despite the culture.

Cons

Micromanagement is constant, and junior employees are overloaded with unrealistic expectations and impossible deadlines. The rules are inconsistent, favoritism is blatant, and speaking up about unfair treatment often backfires. Some managers are unprofessional, inappropriate, and clearly on power trips, while others are just stretched too thin to lead effectively. You can work late, deliver great results, and still feel like it’s never enough. The culture rewards compliance, not creativity, and it’s hard not to feel anxious every single day. What’s worse is the inconsistency, the same leaders who insist on office attendance often work fully remote themselves, many not even based in Texas. It’s frustrating to be required to sit in an empty office just to join Zoom calls all day when collaboration doesn’t actually happen in person. It is a culture of “do as I say, not as I do.” And when it comes to HR at Ruder Finn, (Touchdown’s parent company) things only get worse. Complaints aren’t handled seriously, responses are defensive and dismissive, and there’s a clear lack of empathy or accountability. The HR team treats people like liabilities, not humans. And if you don’t believe me, ask half the team who left within just a few months. That kind of turnover doesn’t happen in a healthy environment, it happens when people are burned out, underappreciated, and tired of the toxic culture. I genuinely believe I did everything I could to succeed here, but this environment makes that impossible. There are far better agencies out there that value balance, respect, and actual people-first culture, this is not one of them.

1.0
Feb 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Since they were acquired by Ruder Finn, the benefits are great.

Cons

I’ve debated for a while, even leaving a Glassdoor review. Like the others who left reviews before, I fully expect the management team to quickly dismiss this, saying, “Oh, they weren’t even that good at their job anyways,” or “That experience was isolated to them.” I’ve seen management disregard employees who spoke out, even though all of the previous reviews provide clear examples. They expect people to tolerate their bad behavior without reacting or holding them accountable. It’s those employees that, no matter the quality of work, were deemed difficult and were not respected moving forward. To be clear, every single Glassdoor review is a completely accurate depiction of what life is like at Touchdown. None of these are disgruntled employees who have their knickers in a twist. The reality of Touchdown is that it’s a burnout agency. You produce quality work? Great! You get all the work. Then you burn out? You are now a problem child for setting boundaries and not over-committing yourself. The hard part is that you could be trying, and if it’s not across all 6-7 of your accounts, you’re not doing enough. Oh, and then there are the mean girls. In a normal workplace, you show up, do your work, and go home. At Touchdown? Forget about it. Everything is political. The mean girl environment is next level. The culture is to sit there and worry about what everyone else is doing instead of doing your work and then gossip about it in a way that impacts people’s career path. There is no compassion or understanding. Unfortunately, if you are the target of this kind of treatment, you’ll have to constantly justify everything and ‘PR yourself’ to avoid getting lectured every other week. But let’s not get it twisted; most of the time, the ones they choose to target are ones that are killing themselves trying but spread too thin across accounts, so they inevitably make mistakes.

2.0
Jun 25, 2024
Recommend
CEO approval
Business Outlook

Pros

- A place to learn the basics of tech PR, gain skills and confidence - One-on-one, some of the management there tries to be understanding and care about your wellbeing - Vacation days

Cons

- Workload is above average, even for agencies, in part because of rampant micromanagement and certain managerial styles creating more work for everybody. - They were very weird about enforcing a strict "hybrid" model for those located in the city of the office, even though they have remote employees and their parent company operated remotely. - Managers often don't have managerial skills. For some reason, they are not screened for the necessary managerial skills when hired or promoted (which are not the same thing as PR skills). - Touchdown PR was an HR Nightmare when I was there, and still is from what I've heard since I left. There is a deeply troubling culture of scrutiny. For example, in upper management meetings, specific managers will decide something about your work is a "problem" and then you suffer the price for it. You may be called into a manager meeting to "see what's going on," and then you have to reveal the personal details of your situation or whatever is affecting your work. However much you share, that information is then somehow guaranteed to eventually be shared with the entire company, health information or not. - I witnessed microaggressions in every direction (race, weight and age), nepotist attitudes leaning in favor of men, and a hugely normalized gossip culture that was completely exhausting when I was there. Half of the leadership's jobs seem to be taking complaints and trying to rally the complainer to continue to work with hard to work with people.

Viewing 1 - 3 of 18 Reviews

Glassdoor has 19 Touchdown PR reviews submitted anonymously by Touchdown PR employees. Read employee reviews and ratings on Glassdoor to decide if Touchdown PR is right for you.