Was nice until they started turning into accolade - Health Guide Transcarent Employee Review

3.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly team, lots of training and support, remote/ hybrid work, CEO is very inspiring

Cons

Once Transcarent acquired Accolade, they started turning into Accolade - they took on Accolades policies, accolades phone systems which were outdated and it was more work than systems we were originally using. After leaving Transcarent I noticed job posting for health guide positions had lower salaries and aligned more with how accolade paid their employees.

Explore other reviews about Transcarent

5.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Very supportive team and manager, got a lot of support and loved working there!

Cons

None come to mind right now

1.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Offers work from home in some areas

Cons

- Transcarent is unreliable and unstable and I fell for the CEO's emails, exclaiming "Our time is now!" and "We are positioned to make real change!" - Low pay for experienced industry professionals, refused to negotiate - Asks for employee input but can't handle receiving the information - Managers don't know how to run their departments which breeds confusion and miscommunication that ultimately gets put back on the employee - A PIP at Transcarent is heavy coaching and allows bad apples to keep contaminating the bunch - Going through layoffs like every 6 months. Despite being knowledgeable and a top performer, my position was eliminated without warning. I don't know the criteria for who was kept, but it seemed to favor tenure over talent - Their severance package was pathetic and embarrassing but they certainly patted themselves on the back for it. I almost feel sorry for HR for being forced to present it like it was generous

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