They focus far more on patient experience and don't care about the employees. - Customer Service Transcarent Employee Review

1.0
Feb 20, 2024
Recommend
CEO approval
Business Outlook

Pros

The company overall is doing amazing work for people in need and that's where it stops

Cons

As employees, we don't get anything. We work far too hard for the insulting pay. We have annual reviews and out while nearly everyone in the company had amazing reviews our raise was so awful and upsetting. The company is cheap. They put the workers far last on the list when it come to just about everything. The company is very far from Transparent. Finding resources and documentation for written rules and other details is close to impossible. Our benefits are trash. Pay is trash. Work is far too much. Mind you, we post several amazing workers from the day one.

avatar
Transcarent Response
1y
Thank you for sharing your feedback. I'm sorry to hear about your concerns regarding the team. I would appreciate the opportunity to discuss this with you directly. Please reach out to me via Slack or email, and I'll arrange a time for us to talk as soon as possible. - zoe

Explore other reviews about Transcarent

5.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Very supportive team and manager, got a lot of support and loved working there!

Cons

None come to mind right now

3.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

-higher pay than average -friendly colleagues -good training leads -ability to be cross trained in different departments & learn new skills -over time offered consistently -open to new ideas and workflows

Cons

-management overworks the best employees that leads to burnout -everyone is miserable and overworked and not promoted for YEARS but stay because the pay is better than other remote companies

See reviews by: Helpful|Rating|Date|All