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      Transcarent

      Engaged Employer

      Transcarent reviews

      Lipstick on a pig - Operations Transcarent Employee Review

      1.0
      Mar 2, 2024
      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wants to disrupt and change health care.

      Cons

      The company is extremely unorganized. They are very top heavy and could care very little about the ones actually doing the work. The patient live services team continues to be over worked, underpaid, and under appreciated. Senior leadership isn’t any help and speaking up just gets you in trouble. While our team brings in revenue- we get treated like servants. Corporate structure in a start up business with top heavy management. Like most other companies they refuse to listen to the people that do the actual work. CEO encourages us to work on holidays because sometimes just have to sacrifice. Unlimited pto/ Flex Time off is not as it seems and they put “caps” on it. Also don’t be a human with real life issues because they don’t care. Robots only.

      avatar
      Transcarent Response
      2y
      Hello there, I appreciate you taking the time to provide your feedback. I'm sorry to learn that you have concerns regarding the team. I would welcome the opportunity to have a one-on-one conversation with you to address your concerns directly. Please feel free to reach out to me via Slack or email, and I will promptly arrange a time for us to connect. Thank you - zoe

      Explore other reviews about Transcarent

      5.0
      Feb 11, 2026
      Product manager intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very supportive team and manager, got a lot of support and loved working there!

      Cons

      None come to mind right now

      1.0
      Jun 6, 2026
      Concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      Offers work from home in some areas

      Cons

      - Transcarent is unreliable and unstable and I fell for the CEO's emails, exclaiming "Our time is now!" and "We are positioned to make real change!" - Low pay for experienced industry professionals, refused to negotiate - Asks for employee input but can't handle receiving the information - Managers don't know how to run their departments which breeds confusion and miscommunication that ultimately gets put back on the employee - A PIP at Transcarent is heavy coaching and allows bad apples to keep contaminating the bunch - Going through layoffs like every 6 months. Despite being knowledgeable and a top performer, my position was eliminated without warning. I don't know the criteria for who was kept, but it seemed to favor tenure over talent - Their severance package was pathetic and embarrassing but they certainly patted themselves on the back for it. I almost feel sorry for HR for being forced to present it like it was generous

      1
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