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      TryHackMe

      Engaged Employer

      TryHackMe reviews

      Exceptional people and mission destroyed by toxic leadership, severe burnout, and deceptive AI practices - Content Engineer TryHackMe Employee Review

      1.0
      Mar 30, 2026
      Content engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company operates fully online, and the people you work with on a daily basis are amazing and exceptional. In the beginning, the platform's vision and mission to help the next generation learn about cybersecurity were truly amazing.

      Cons

      Most of the content now is AI made, lowering the value of the platform content. The work culture is deeply unhealthy, leading to severe burnout and exhaustion. Due to lack of employees protection laws, the work culture tends to overwork employees in third world countries. The founder promotes a "founder mode" that translates to extreme micromanagement of both minor design choices and major strategic decisions. Employees are routinely overworked, underpaid relative to their hours, and expected to be present on Slack after hours. Furthermore, there is severe operational negligence in HR, including payroll and tax errors that resulted in UK employees unexpectedly owing thousands of pounds. Even worse is the deceptive behavior from leadership regarding ethical data usage. When concerns were raised internally and publicly about user data being used to train this new AI agent, the founder labeled these concerns "misinformation" and explicitly claimed that no TryHackMe data was being used. In direct contradiction to this, the new AI agent's website actively boasts that it uses "millions of user journeys from TryHackMe" to train its model. When community members express discomfort with this, leadership's response has been defensive, with the founder simply telling concerned users to delete their accounts and blocking critics on LinkedIn. Internally, this dismissiveness is mirrored in how staff are treated. Anyone who attempts to set healthy boundaries or maintain a work-life balance is quietly managed out of the company. The founder actively boasts about this intense, fast-paced culture in blogs, attempting to disguise a toxic work environment and 70-hour work weeks as "ambition"

      Explore other reviews about TryHackMe

      1.0
      Apr 9, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing that is worth mentioning.

      Cons

      It's very common for a start-up to reach a stage where they need to bring in an experienced CEO to replace young tech founders, and TryHackMe has reached this critical juncture. The product is great and has a lot of potential. The team is full of extremely talented individuals. Unfortunately, rotten apples in leadership are holding the company back, and that's a real shame. The two co-founders have no business acumen. They also seem to think they're experts in design, marketing, sales, you name it…go figure. TryHackMe is an HR/cultural nightmare. There is a well-meaning HR team, but no meaningful HR work is being done due to toxic "leadership." For example, the co-founders refuse to hold any version of an all-hands meeting because it's "too expensive." Yet they're confused as to why not everyone feels connected to the mission. Hmm, maybe it's because no one actually talks about it.  Next, the pay and "benefits." Co-founders love to shout from the rooftops about how the company is financially bootstrapped and stable. This sounds great until you realise it's mostly because they're paying people well below market rate and offer no real benefits. This company is the tech equivalent of Shein. If you want to be underpaid, undervalued, micromanaged, and spoken down to, this is the place for you! For everyone else, hold onto your self-respect and run far, far away.

      16
      avatar
      TryHackMe Response
      1y
      Thanks for taking the time to share your thoughts. We genuinely care about feedback and always want to improve. TryHackMe has grown fast, and with that growth comes change and challenge. We’re proud to be bootstrapped and profitable, especially in a market where layoffs are common. That independence means we grow on our terms, reward performance with bonuses and focus on building long-term value. We recently ran a company-wide engagement survey to understand where we can do better and we’re using that feedback to drive meaningful change. Our people team is rolling out initiatives to strengthen communication, enhance our offering and build a culture where people feel genuinely connected and supported. We’re a founder-led company and that won’t be the right fit for everyone, but for those who want real ownership, close collaboration and influence with decision-makers and the chance to shape a product with global impact, it’s an exciting place to be. We’re lucky to work alongside an ambitious, talented team who care deeply about what we’re building. We know there’s always more to do and we’re listening, learning and making TryHackMe a great place to work as we scale.
      1.0
      Nov 27, 2025
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      very good and collaborative team

      Cons

      Overworking is a must if you want to keep your job, low pay (location based) which is racist. They force you to install monitoring software, and the only benefit you will get is your actual salary (don't expect any pay raise). Overall just not worth it.

      12
      avatar
      TryHackMe Response
      6mo
      We’re sorry your experience felt this way. TryHackMe is a scaling company and there are periods of high pace where some teams may work longer hours, particularly around launches. We are open about this during the interview process so expectations are clear. For many people, that pace also comes with opportunities to work on exciting projects and meaningful initiatives with real career growth that they wouldn't be exposed to elsewhere. We use location based pay based on local market rates and cost of living indexes. This approach is not connected to race or background, and it’s designed to keep compensation competitive and fair across the 34 regions that we employ in. This means employees aren’t disadvantaged by where they live. We review our salary bands regularly and are transparent about how we benchmark compensation. We do not use employee activity monitoring software, and we have no intention of ever doing so. We use an MDM solution to meet security and compliance standards to maintain our ISO 27001 certification. This enforces protections such as encryption, patching, antivirus and screen lock policies. It is limited to device level security settings and cannot view, collect or access content stored on the device. Finally, we have held 3 rounds of pay review this year, including a cost of living adjustment at the start of the year for all eligible staff, and performance related pay rises, bonuses and promotions. You were not eligible for the former as you were paid at the highest end of your salary band for your role and location. For any future candidates, we welcome questions about workload, pay and security tooling during the interview process. Thanks
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