You are only a number! - Customer Service Representative Turn5 Employee Review

2.0
Sep 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home was nice

Cons

Poor upper management they say they care but they don’t!

Explore other reviews about Turn5

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Work/Life Balance Supportive, collaborative coworkers Friendly and inclusive company culture Strong team communication Opportunities for advancement

Cons

There is literally ZERO Cons about this place!

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Can't think of one.

Cons

The manager who runs the Returns department is rude, condescending, and speaks to you as if you were a child. If there is a difference between you, she will speak over you to get the last word. You are not allowed to help your fellow co-workers because they must always ask leadership. Leadership does not trust you to give them the right answer. And yes, this rule is repeated to us by management daily. You will also never get your hours. She likes to make her department look good by closing us down early so cost per unit is lower. She gets a bonus for this and we get screwed out of our hours.

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