Pros
None. Can't think of one.
Cons
The manager who runs the Returns department is rude, condescending, and speaks to you as if you were a child. If there is a difference between you, she will speak over you to get the last word. You are not allowed to help your fellow co-workers because they must always ask leadership. Leadership does not trust you to give them the right answer. And yes, this rule is repeated to us by management daily.
You will also never get your hours. She likes to make her department look good by closing us down early so cost per unit is lower. She gets a bonus for this and we get screwed out of our hours.