All downhill since THG - Technical Support Agent UK2 Group Employee Review

1.0
Feb 28, 2020
Recommend
CEO approval
Business Outlook

Pros

- Great work environment and coworkers - Good insurance and 401k

Cons

- No loyalty to employees - Low pay with no raises - Endless promises without any follow-through - Telling silence and nonsensical decisions before you lose your job to someone with insufficient training - Pointless and inefficient micromanagement

Explore other reviews about UK2 Group

5.0
Feb 13, 2019
Recommend
CEO approval
Business Outlook

Pros

• Relaxed and accommodating work environment • Keep busy and do your work and metrics won't matter

Cons

• Only full-time employees get their own work desk • Providing side education tech skills training would be nice

3.0
May 20, 2014
Recommend
CEO approval
Business Outlook

Pros

- Great place to gain experience in a technical position without having prior experience - Good place to learn website/domain hosting, Linux, server administration, and other technologies - Great people to work with in a good work environment - Despite the cons, still a good place to start out and gain experience especially while in school

Cons

- Hardly any career advancement opportunities for Level 1 Technical Support - The company hates hiring full-time employees - Pay is not great with small (if any) raises - New development projects and company websites are rushed out way too fast. Meeting deadlines and implementing flashy new websites and interfaces is more valued than providing a product that actually works.

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