Higher paid employees beware - Customer Service Supervisor UScellular Employee Review

2.0
Jul 9, 2017
Recommend
CEO approval
Business Outlook

Pros

The benefits as well as the pay are good.

Cons

It's obvious that the company is losing its strength by the systematic dismissal of seasoned employees. People who know what is going to occur are suddenly quitting and those positions are not being filled. Knowing there are problems afoot customer service managers are dismissing long term higher paid employees for reasons that in the past were not issues and had not been addressed in the past even with great reviews. There is little opportunities to advance as they continue to downsize. Entire departments have been eliminated as they continue to lose market share.

Explore other reviews about UScellular

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Culture and Leadership, people are the best in the business

Cons

Small Corporation, runs like a mom & pop at times

4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

See reviews by: Helpful|Rating|Date|All