Don't drink the cool-aid.. - Customer Service UScellular Employee Review

1.0
Jan 8, 2018
Recommend
CEO approval
Business Outlook

Pros

(Use to be) An amazing place to work

Cons

-They're no better than any other "Over-the-phone" customer service job -People who work there, especially in management are drinking a lot of "cool-aid" and they try to force it down other people's throats as well and if you aren't willing to accept that, you're more than likely going to be fired. - There's just as much backstabbing, favouritism and butt-kissing there as any other employer.

Explore other reviews about UScellular

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It was a good company to work for.

Cons

They were boughtout by a competitor

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Pretty chill on slow days.

Cons

The actual breakdown of the bonuses just meeting quota isn't all that much for the effort put in. That said when you actually do exceed quota the extra cash feels extremely worth it!

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