Great job, not a good career - Tier 2 Customer Service Representative UScellular Employee Review

4.0
Sep 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay Wfh Lots of training and coaching

Cons

Unfair schedules Unhappy customers The company does very little to inspire associate passion

Explore other reviews about UScellular

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

See reviews by: Helpful|Rating|Date|All