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      Udacity

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      Udacity reviews

      Great culture - Customer Success Manager Udacity Employee Review

      5.0
      Mar 6, 2024
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      open and direct communication flat structure helpful colleagues and leadership great career progression

      Cons

      product can be slow in delivering new features manual processes

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      3.0
      Apr 27, 2026
      Enterprise account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong team, worked with really smart people.

      Cons

      Compensation sounded great until you learned the market could not sustain the growth rates the company was targeting. Company tried to scale way too fast. 10% of team hit quota. 90% missed quota. 40% sold almost nothing.

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