Udacity Reviews | Glassdoor

Udacity Reviews

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Found 110 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
49%
Recommend to a Friend
30%
Approve of CEO
Sebastian Thrun
15 Ratings
Pros
  • "Great visibility and transparency in the job , Mission driven organisation , Work life balance , Awesome people , Love what I do in my role(in 12 reviews)

  • "You get to work from home or from any place you like as long as you got Internet(in 6 reviews)

Cons
  • "Some people take advantage of "work/life balance" and end up producing nothing(in 5 reviews)

  • "Strong disconnect between upper management and employees(in 4 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (1)

    "Unparalleled work culture; happy, earnest people"

    StarStarStarStarStar
      Current Employee - Anonymous Employee in Mountain View, CA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Udacity full-time for more than a year

      Pros

      Udacity is a mission-driven company that feels more like a nonprofit. It's rare to find oneself part of a community as generally happy and dedicated to doing its best by the world. Frankly, although it surprises me to say it, it's a joy to be a part of. * Benefits are great. * Salaries are good. * People care. A LOT.

      Cons

      * Can be disorganized/shifting—you must be comfortable making progress in the face of ambiguity.

      Advice to Management

      There are many aspects of the way the company is managed that I admire deeply, including transparency and communication. I have no great complaints.

      Udacity2018-11-09

      Udacity Response

      April 2, 2019The Udacity Team

      Thank you for sharing!

    • Helpful (11)

      "If you care about students, quality product development, or job security, this is not the place for you"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Community Manager in Mountain View, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Udacity full-time for more than a year

      Pros

      - Great work/life balance. Flexible hours, unlimited PTO, lots of support from management for vacation time. - Free lunch and snacks, office perks like karaoke, happy hours, etc, and solid benefits. - Some really intelligent, motivated people work here. Sadly most of them have left or been let go at this point, but seems like there was a time when Udacity was attracting some of the best and brightest, and it was amazing...

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      Cons

      - Company changed direction too frequently to count in the year+ I was there. Hardworking staff are left with the mentality of "what's the point?" There's a way to be agile and pivot while still making sure your employees feel valued, but Udacity misses the mark on this. - Hundreds of people have been laid off globally since August. - With all the management shifts, employees are reporting to sometimes 5+ managers in...

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      Advice to Management

      - Everyone who works at Udacity is passionate about education and students- capitalize on that by empowering staff at all levels to influence the company strategy. - Don't put all your eggs in one basket; test ideas first. - Invest in people development and manager training (and not as a one-time thing- people don't take a class and suddenly know how to be a manager). - Find a new CEO, stat.

      Udacity2019-04-09
    • Helpful (10)

      "Unending Re orgs"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Udacity full-time for more than 3 years

      Pros

      - Kind and passionate coworkers. - Good work-life balance. - Flexibility to WFH.

      Cons

      The company constantly makes changes to the organizational structure. This has happened at least once or twice per year in last 5 years. The leaders fail to notice that restructuring the org achieves little to nothing if that isn't done with a focus on specific problem. It has been especially bad in last couple of years. This also affects performance evaluations and in general the employee morale.

      Udacity2019-04-02
    • Helpful (1)

      "spinning around and can't figure out a future"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Udacity full-time for more than 3 years

      Pros

      free food/snacks remote friendly unlimited vacation (DTO) education business which serves a higher social cause flexible WFH(losing that now)

      Cons

      chaotic leadership, no real strategy, decision made by very few people sometimes irrelevant people without solid reasoning or communications, today kill a product, next week may bring it back. 3 layoffs in the last 6~8 months, the way layoff happened is very inhuman. despite bad business outlook and all these layoffs, leadership all got promotion. no real accountable culture, weaker people stay, good people leave....

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      Advice to Management

      strategy is not that fault tolerant, think carefully then set.

      Udacity2019-04-18
    • Helpful (13)

      "More Layoffs then Off-sites"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Mountain View, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Udacity full-time (Less than a year)

      Pros

      Talented and creative individuals under weak leaders.

      Cons

      Drunk Leadership - Meaningless drunk decisions made at midnight at a pub and communicated at the same time through email. No data-driven insights are made, price point increases every day for the company to be profitable, 100 > 300 > 600 > 1000 > 2000? Use of same nano degrees and changing the titles to extract/make profits. Bad product with good marketing, last thing you want. Way to generate...

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      Advice to Management

      Can we get a totally new Management? You have continuously failed forever, it's time to accept that and move on.

      Udacity2019-04-06
    • Helpful (4)

      "Better for juniors"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Mountain View, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at Udacity full-time for more than 3 years

      Pros

      Pretty good work life balance

      Cons

      Management seems to always be in chaos

      Udacity2019-02-15
    • Helpful (13)

      "Consistent Decline in overall quality"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Student Experience Coordinator in Mountain View, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Udacity full-time for more than a year

      Pros

      * Excellent people are drawn to the stated mission of democratizing education. What I miss are the people I worked with and learned from. These people were smart, talented, friendly, and it is a shame how many of them Udacity lost during my two year stay with them. *Flexible work hours and willingness to allow for remote work. As long as the needed tasks were completed working in the office 9 to 5 was not required....

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      Cons

      * Management was disconnected and often made corporate wide changes or "restructuring" that drastically changed product offerings in short amounts of time without much focus on every teams collected user data. * Data was not collected properly or used effectively * The culture shifted from a "let's do this together" mentality to a "if you don't like it leave" sense. * The support staff was often ignored and overlooked...

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      Advice to Management

      Listen to your employees and pay more attention to those who interface directly with your students. Additionally invest in better data collection and analysis if you wish to claim decisions are data driven.

      Udacity2019-01-25
    • Helpful (11)

      "Run! Leadership has fled or been pushed out and there is no calvary on the way."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Management in Mountain View, CA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Udacity full-time for more than a year

      Pros

      - Great benefits - Great potential at one time - Truly committed, driven smart people used to work there.

      Cons

      - Chaos reigns. This goes well beyond the typical uncertainty and ambiguity you find in most start-ups. They are incapable of arriving at a strategy and sticking with it for more than 3 months or so. This leads to burnt out teams and cultural whiplash. - They tout diversity and inclusion, yet have cleaned house of females on the executive team and upper management. They have also suspiciously laid off nearly every...

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      Advice to Management

      Get your act together, stop chasing shiny objects, and pray you find someone who is willing to come in and lead things in a more positive direction before it's too late.

      Udacity2019-02-13
    • Helpful (1)

      "Good experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Software Engineer in Mountain View, CA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Udacity full-time for more than 3 years

      Pros

      work with great people impactful and exciting mission

      Cons

      businesses with inspiring missions are still businesses, and sometimes have to prioritize the business over the mission

      Udacity2019-01-10
    • "Great company, cares about it employees"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Udacity

      Pros

      Nice activities for new joiners, freedom to express your own ideas

      Cons

      Fast paced environment, many things going at the same time

      Udacity2019-01-07
    Found 110 reviews