Udacity Reviews
Updated Mar 23, 2023
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Found 263 of over 452 reviews
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Top Review Highlights by Sentiment
- "Poor leadership, politics and rapid product changes without any time to evaluate the results they bring." (in 21 reviews)
- "The company had recently released a new set of strategic goals, and then within 2 months later announced layoffs that will undoubtedly completely blow up those goals that they just set." (in 10 reviews)
- "Because of the above: very low job security, there's been 2 massive (100+ people each) layoffs in 2 years." (in 6 reviews)
Ratings by Demographics
This rating reflects the overall rating of Udacity and is not affected by filters.
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- Current Employee★★★★★
Pros
You can do it from home
Cons
Salary is base on how many student are assign to you.
- Current Employee★★★★★
Interesting product with both B2C and B2B positioning
Oct 4, 2022 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Work life balance and a product that delivers real outcomes. Udacity was one of the first companies I. This space, and is #1 as far as delivering real learning outcomes. Our enterprise offering continues to evolve and is very consultative in nature
Cons
Cultural differences across leaders from the states and overseas + a lot of executive turnover made things a bit wonky for a while
Continue reading - Current Employee, more than 1 year★★★★★
Pros
The Mission of the company
Cons
Incompetent leadership before and after the layoff Incredibly competitive space with all the quality free content out there, why would anyone pay a high price. The company continue to struggle to differentiate itself, the future isn't bright for employee and investors.
- Former Employee, more than 1 year★★★★★
Pros
Wellness days, unlimited PTO, decent pay
Cons
Revolving door of leadership. Every day it seemed someone was coming or going and priorities/strategies changing. I don't think the company knows where it wants to go.
- Former Employee, more than 1 year★★★★★
Zero DEI focus, high turnover, lack of transparency, and terrible HR
Apr 21, 2022 - Manager in San Francisco, CARecommendCEO ApprovalBusiness OutlookPros
The people are generally nice, and the product is changing lives globally.
Cons
1. HR is a joke. No questions during company-wide meetings are answered. Questions on Slack are always responded to with, "I'll DM you." Promises made are never kept. 2. Absolutely no interest in DEI initiatives. Ever since the employee-driven DEI committee was disbanded by HR, employees have been asking...err begging...for HR to do something, anything. They haven't. And have no real answers to when they will start. 3. Very seasoned employees leave without any communication from HR, aside from a template email telling employees what to do with their laptops. No exit survey. No exit interview. To me, this signifies a company that has no interest in how employees actually feel or what opinions employees may have. For claiming to be "candid and direct", the company certainly does not listen to their people. They only expect their people to listen to Leadership. 4. Leadership turnover is very frequent. Not sure why the CEO seems untouchable when leaders in almost every other position have left in the last 2 years. 5. There is zero transparency into pay equity or diversity within the company. Shame. 6. Employees are reprimanded for asking "hard questions" and for seeking growth opportunities on other teams.
Continue reading - Current Employee, more than 1 year★★★★★
Sacrificing the Long-Term for the Short-Term
Oct 12, 2022 - Senior Data AnalystRecommendCEO ApprovalBusiness OutlookPros
Cool mission, interesting work, and plenty to do. I still give the company 2 stars, even after being part of a recent layoff, so that says something.
Cons
As mentioned, I was recently part of the layoff that Udacity had. This is the second set of wide-scale layoffs in the last 5 years (I wasn't at the company yet for the previous one). In all honesty, my time at the company was good, there were fun and engaging challenges and gained a lot of good experience. However, stability has been non-existent within the company (and likely will continue to be non-existent for some time). Even prior to layoffs, there was high executive turn-over and a lack of a clear vision and strategy going forward. Sales cycles were long and challenging, even before the economic outlook started to shift. The company had recently released a new set of strategic goals, and then within 2 months later announced layoffs that will undoubtedly completely blow up those goals that they just set. The layoff felt very panicked and premature with a focus on cutting some costs short-term, at the detriment of preserving long term value and company culture. Just 2 months prior to the layoffs, the exec team was reassuring the whole company that we were in a good place financially. I've spoken to many employees who were not laid off, and pretty much any faith or trust in the leadership is gone. I would avoid this company for some time, and maybe (hopefully) they are able to turn things around several years from now, because they really have a great mission and great product.
Continue reading - Former Employee★★★★★
Pros
Colleagues were great, free lunch
Cons
Constant layoffs, poor management, founder and past CEO was unpredictable and offensive, not good for minority candidates, heavy monitoring of employees, experienced sexism/double standards and witnessed racism, stressful with impossible demands, toxic company culture, would never recommend
- Current Employee, more than 1 year★★★★★
Lots of opportunity
Oct 4, 2022 - Marketing Ops Specialist in Phoenix, AZRecommendCEO ApprovalBusiness OutlookPros
Great mission driven company with a project that frankly anyone interested in serious technical learning ought to try.
Cons
Challenges balancing the needs and wants of the consumer with the enterprise
Continue reading - Current Employee★★★★★
Pros
Good mission and colleagues that care for the most
Cons
Probably the worst leadership team in the history of startups (CEO is definitely the worst I've *and probably you* have ever worked with)
- Current Employee, less than 1 year★★★★★
Pros
Very satisfying company to work for, making a good impact on the world. Leadership team really cares about the product and the people.
Cons
Only the same constraints lots of start up type companies have, sometimes funding is limited.
Udacity Reviews FAQs
Udacity has an overall rating of 3.7 out of 5, based on over 452 reviews left anonymously by employees. 69% of employees would recommend working at Udacity to a friend and 65% have a positive outlook for the business. This rating has been stable over the past 12 months.
69% of Udacity employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Udacity 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Udacity to be benefits, culture, coworkers and the cons to be management, career development, senior leadership.
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