Not all great ships leave the harbor. - Account Executive Untappd Employee Review

2.0
Apr 21, 2021
Recommend
CEO approval
Business Outlook

Pros

My first experience with this organization was as a salesperson. The process is the same, except more of a methodical approach. If one wishes to acquire skills in sales, the Untappd Sales does offer a methodical approach. The technology stack was adequate for the company, and they were willing to invest in software to help it grow. (Wish I could say the same investment was put towards it's employees) The benefits have changed many times in my tenure there, but remain good.

Cons

The company is plagued by leadership issues. As you get on your beautiful vessel, a ship even, and begin to set sail on your career path, you notice that the captain has never handled such a vessel. Because of the poor leadership, there is no awareness of how to utilize the Untappd's great resources effectively. Thus, the lifeboats designated to support your team are just in the way. Leadership, direction, and overall skills at the company are lacking, resulting in a situation that reads as “the C-suite drives the ship while I row, and nobody tells me where I am going.” (But there will be notifications about not rowing hard enough) Enough with the boats... You can come to Untappd/Nextglass and keep your head down and perform your job with no aspirations and you’ll do fine. Unless you're invited on the leadership team, you may not find anyone willing to listen to your ideas. If you are part of the leadership team, your job would seem to be to create ideas out of thin air and then proclaim them as correct. Research? Customer Feedback? User Feedback?? Employee Feedback?? These are not tools Untappd Leadership utilizes. (Though they do ask for this feedback on occasion) Problems at Untappd go unnoticed(or unacknowledged). No one is qualified to "steer the ship back on course", so they celebrate whose "accomplishments" were the greatest, while the company drifts off course. Several times I have experienced a lack of integrity on the leadership's part. My teammates or I have been told one thing, and then we received something different. When it comes to my commission, my goals, sales pipeline, or my job role, that is when can no longer contribute to the company. The perceived integrity of leadership is what caused me to look for a different team to work for. Original CEO (Kurt Taylor) earned my respect. Current CEO (Trace Smith) has not.

Explore other reviews about Untappd

5.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Performance is rewarded. Ownership is expected. If you can be disciplined, set goals, and be growth-minded minded then you will succeed.

Cons

It can be a grind while you learn the ropes and grow within the company...but such is sales. Once you hit your stride and embrace the pace, the job becomes much more fun. The people who do end up working here for a long time.

3.0
Sep 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Good competitions and management wants you to succeed, good opportunity to make a lot of money early in your career if you hit commission/ cut in

Cons

Hard industry to cold call into, at a certain point it really boils down to luck, super competitive environment (it’s sales what can you expect)

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