Fantastic workplace filled with opportunities! - Technical Account Manager UpGuard Employee Review

UpGuard has clearly put a lot of time and energy into ensuring an easy interviewing and onboarding process. While a lot of companies take drag you through 8-9-or sometimes 10 interviews, UpGuard's was relatively quick, but very painless. I always knew if I had a call coming the next week and the recruiter was always in constant communication with me giving me updates. UpGuard's onboarding is easily the best I've ever seen. My experiences in the past was maybe reading a document or two, a quick test, shadow, and then thrown to the wolves. UpGuard has taken a lot of time to create a proper training program. Every day you actually feel like you are leaving more knowledgeable and excited about the company and platform. Also, bonus points for how fun an enthusiastic everyone is on every team call.

Can't think of any at the moment.

Free snacks in the break room.

When I first started at UpGuard, it was amazing. I felt like I was on a great team, selling a solution I believe in, and being heard by management when I had ideas. However, the true colors of UpGuard and their “leadership and management” really began to show. Managers will take your ideas to executives and take credit. When expressing concerns to “team leads” they were not heard. In one ear and out the other or they would brush you off and give excuses. They 100% play favoritism with their employees and it’s completely inappropriate. The managers and leadership have TRUE “mean girl energy” and it’s absolutely heartbreaking to experience this within the workplace. If one of the “favorites” doesn’t like someone, they are out the door! fired! The managers do not exhibit leadership skills or make you feel as though they want you to grow within the company. Also, leadership will belittle you in public slack channels in front of the entire company, even using profanity!! And it is beyond inappropriate and embarrassing. It’s very disheartening as I genuinely thought this was a great company at first.