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      UpGuard

      Engaged Employer

      UpGuard reviews

      Poor experience with management. Uncertain product future. Some lovely people. - Anonymous employee UpGuard Employee Review

      1.0
      Mar 23, 2021
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some great people in various departments. Marketing and product design is excellent.

      Cons

      UpGuard has an employee tenure of 0.8 years according to LinkedIn. This is the lowest in the many fields it now designs products for. How then does it have a 5-star glass door rating? The obvious answer is people at UpGuard are writing many of these false reviews. If UpGuard is doing this, can you really trust them? If you are thinking of working here, do your research and understand the history of this company. I should have listened more to the existing and past staff - not just the people hiring me. Learn from my mistake and understand what their original investments were for, and what they do now. - Did you know a high percentage of its workforce was abruptly fired several years ago? Ask past staff about this. Ask UpGuard about it. - What has changed since then? -  Is leadership different? UpGuard is rapidly hiring. This time, with multiple product offerings but failing in the Forrester Wave. The market considers UpGuard to sub-par. They sell on price and marketing spin.- Does the balance sheet justify this employee growth? - What will happen to the new staff when the numbers catch-up? Think about this carefully, and listen to your instinct. Unfortunately for UpGuard, exaggerating numbers, logos, experience, and roadmap is their legacy.

      avatar
      UpGuard Response
      5y
      I must admit to being a little confused about this review, as all the points you raise have explanations that someone working for us would understand. For the record: * We have a low average tenure because we almost tripled in headcount over the past year. I would suggest turnover as a much more relevant statistic. Ours is incredibly low, which I'm sure you're aware of. * We chose not to participate in the Forrester Wave. * You're surrounded by the authors of the other reviews. Please ask around if you have an issue with their veracity. As for what happened to the company in 2017, there is background regarding this that we have never hidden from employees. It comes up - and we're open about it - in interviews as well, so to any prospective candidates reading this please do as this reviewer says and ask. I'm more than happy to give you the background myself. - Alan, Co-CEO

      Explore other reviews about UpGuard

      5.0
      Feb 5, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      UpGuard has clearly put a lot of time and energy into ensuring an easy interviewing and onboarding process. While a lot of companies take drag you through 8-9-or sometimes 10 interviews, UpGuard's was relatively quick, but very painless. I always knew if I had a call coming the next week and the recruiter was always in constant communication with me giving me updates. UpGuard's onboarding is easily the best I've ever seen. My experiences in the past was maybe reading a document or two, a quick test, shadow, and then thrown to the wolves. UpGuard has taken a lot of time to create a proper training program. Every day you actually feel like you are leaving more knowledgeable and excited about the company and platform. Also, bonus points for how fun an enthusiastic everyone is on every team call.

      Cons

      Can't think of any at the moment.

      1.0
      Mar 7, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free snacks in the break room.

      Cons

      When I first started at UpGuard, it was amazing. I felt like I was on a great team, selling a solution I believe in, and being heard by management when I had ideas. However, the true colors of UpGuard and their “leadership and management” really began to show. Managers will take your ideas to executives and take credit. When expressing concerns to “team leads” they were not heard. In one ear and out the other or they would brush you off and give excuses. They 100% play favoritism with their employees and it’s completely inappropriate. The managers and leadership have TRUE “mean girl energy” and it’s absolutely heartbreaking to experience this within the workplace. If one of the “favorites” doesn’t like someone, they are out the door! fired! The managers do not exhibit leadership skills or make you feel as though they want you to grow within the company. Also, leadership will belittle you in public slack channels in front of the entire company, even using profanity!! And it is beyond inappropriate and embarrassing. It’s very disheartening as I genuinely thought this was a great company at first.

      4
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