Don’t do it - Loan Review Specialist Lll Upgrade Employee Review

1.0
Oct 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Free snacks & health benefits

Cons

This place is horrible and not somewhere to start a career, but only to receive a paycheck. There’s so much to say but all I can say is all the negative reviews on here about unrealistic goals, poor and inexperienced management and people being fired/quitting because of it, is true. All of the positive reviews are obviously written by management. It’s obvious, each negative review is followed by a positive one almost instantly. Quitting this place was the best decision I’ve made. I don’t even like to mention I ever worked here, it’s a shame the way they treat their employees. I don’t see this business being open longer than a year from today. Do yourself a favor and DONT work here, don’t let the perks drag you in. You can do better.

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Upgrade Response
7y
Thank you for sharing your feedback with us. We’re disappointed to hear that your experience didn’t align with your personal interests. We wish you the best moving forward and thank you for your time with us.

Explore other reviews about Upgrade

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great amenities like snacks and stuff

Cons

Collections is a soul crushing job

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

* The company provides free snacks in the office, which is a great perk for daily productivity. * Frequent company-wide events help foster a strong sense of community and team bonding. * The relaxed dress code allows employees to wear casual clothes, contributing to a comfortable and welcoming workplace environment. Elaboration: Mentioning these specific perks highlights a positive company culture that prioritizes employee well-being and comfort. When writing a Glassdoor review, these details are highly valuable to job seekers because they speak to the "day-to-day" experience of the role. Highlighting the balance between professional expectations and casual, social benefits creates a well-rounded picture of what it is like to be part of the team, suggesting that management values both morale and employee satisfaction.

Cons

The work environment is heavily defined by excessive micromanagement that stifles independent problem-solving. Communication is fragmented, as everyone provides different answers to the same questions, leading to constant confusion and redundant tasks. Furthermore, the internal culture is cutthroat; people are frequently willing to sabotage or "screw over" colleagues just to gain a minor personal advantage, which creates a deep lack of trust throughout the office. Advice for management: Management needs to establish a unified standard operating procedure to stop the conflicting information being disseminated to staff. Additionally, leadership should address the toxic "every person for themselves" mentality by fostering a culture that rewards teamwork rather than individual gain at the expense of others. Reducing the level of constant oversight would also empower employees to be more productive and engaged in their actual responsibilities.

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