5.0
Apr 15, 2015
Current employee, less than 1 year
Ashburn, VA
Recommend
CEO approval
Business Outlook
Pros
Great company, great HR, caring executives over the time the call center existed.
Cons
Alternatives to shutting down the call center might have been available if the drive some time ago was to make the call center a place to grow business rather than primarily to receive and service current customer base.