Great benefits - Customer Service Representative (CSR) VSP Vision Employee Review

2.0
Jan 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits were great, they provided all equipment for working from home.

Cons

I worked there for 2 years and my initial training that was supposed to be completed in the first 90 days had not been completed and no one could give an answer as to when it would be completed. If you aren't fully trained, you can't apply for any other positions within the company. Time off due to health/ medical issues is handled by an outside company and it's a nightmare. Your medical provider better be ready to constantly fill out documentation and submit or you will find yourself without a job.

Explore other reviews about VSP Vision

5.0
Nov 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Work Life balance and also lots of opportunities to grow

Cons

Not an incredibly exciting field

1.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

There is no pros working for this company

Cons

No work life balance, toxic work environment, benefits get worse every year, executive leadership is horrible, very leadership heavy and doesnt care about the people who actually do the work, stay away if you want a life and want to be treated like a human

See reviews by: Helpful|Rating|Date|All