Branch Service Manager - Branch Service Manager Valley Bank Employee Review

2.0
Mar 31, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexibility. Excellent 401k plan. Focus on customer excellence. Health benefits are good. Learned a lot about Mortgages and Home Equity Products.

Cons

Too much gossip and not enough focus on business. Senior Management doesn't have a clue on how to run a bank. Branches are short staff and it could take more than six months to fill a vacant position. The incentive program doesn't make any sense and if you make goal the payout is minimal. The scale is not balanced recognition only comes when you're friends with senior management. Didn't feel valued as an officer of the bank. Officer position but treated like a Senior Sales Associate.. Low pay.

Explore other reviews about Valley Bank

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- Very good learning experience - Knowledgeable, friendly, and helpful people in the office

Cons

The Chicago office is a commercial site, so all other interns for the bank sit in either New Jersey, New York, or Florida. Not necessarily a bad thing because it helped form better connections with everyone in the office, but networking with other interns was more difficult.

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Not one thing is good. Do not work here

Cons

Retail is a nightmare. Senior Management is clueless. Lots of older managers being “laid off” due to position being eliminated. But positions not eliminated.

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