Customer Service - Anonymous employee Valley Bank Employee Review

1.0
Sep 21, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some pleasant staff to work with. Most associates seemed depressed and there was a lot of drama. Most of the other customer service rep's really wanted to help you grow and develop your career. However this was not liked by upper management.

Cons

Comments made about my accent, children. Very negative environment.

Explore other reviews about Valley Bank

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Relaxed Job, really easy to understand, and even better colleagues

Cons

No clear path to promotions

1.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Not one thing is good. Do not work here

Cons

Retail is a nightmare. Senior Management is clueless. Lots of older managers being “laid off” due to position being eliminated. But positions not eliminated.

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