Worst Company in my 20 Year Long IT Career - Technical Support Engineer Vantaca Employee Review

1.0
Feb 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Good people in general. Interesting work

Cons

The first PC they sent me was missing a power cord. That same PC then crashed and had to be replaced. Next the person who hired me was fired and I was moved to a completely different team with much greater responsibility and a change in title but yet no increase in salary. The work environment is quite stressful. There are multiple fires being put out constantly. The software is poorly designed in that it fails to enforce basic validation to prevent faulty user input. This generates an endless stream of tedious and time consuming tickets. Debugging is difficult because there is virtually no logging of any exceptions. The software has many unaddressed bugs. Clients are often dissatisfied. Management seems more interested in prying into your private life than anything else. I was placed on the "Happy Product Initiative" team as a subject matter expert. I was then summarily fired with no warning despite flawless job performance. I like a lot of the people here. Unfortunately, the atmosphere is often one of barely controlled chaos. They also do not support their employees mental health. I would just stay away. There are better paying jobs that are less stressful and won't judge you.

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Vantaca Response
2y
Thank you for your review. We're sorry your experience didn't meet expectations. We're committed to enhancing our software and supporting our employees' wellbeing and work-life balance. Your advice to management is in line with our Vantaca Wellness initiatives, and we'll continue to work to make Vantaca a better place for all employees. We wish you the best in your next endeavors.

Explore other reviews about Vantaca

5.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Vantaca is very fast paced, and allows you to bring new ideas to the table. They aren't afraid to give solid feedback, and the potential they see in their employees is amazing, which means as an employee you are always growing.

Cons

Very fast paced, must be willing to bring your A game, and it can be intimidating.

2.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Good software and the move all-in with AI at the right time were a game-changer. Great people- as with any company, there are some really good, genuine people.

Cons

From a sales perspective, it has been many years of constant changes in direction, leadership, strategies, and territory realignments. Vantaca has now been on its 4th CRO/CSO in 3 years, with multiple sales management. Some of these leaders have only lasted 6-9 months. before being fires or quit. Every time a new one comes in, it's a new strategy, comp plan (ever-changing). The territory alignment is led by marketing and revenue ops, who overestimate the true TAM with very little input from sales. This strategy leads to ever-shrinking territories with higher quotas. The result is very few people hitting their numbers, which leads to high turnover among the sales team. There are a few good territories where salespeople can be successful, but the rest will continue to struggle.

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