Great Environment but a lot of changes happened - Sales Development Representative (SDR) Vector Solutions Employee Review

3.0
May 7, 2024
Recommend
CEO approval
Business Outlook

Pros

I've enjoyed many of the great people I got to work with at the Cincinnati office and learned a lot from them. It's a good environment. There is a lot of good professional development and opportunities.

Cons

Much to say unfortunately: Working as an SDR at Vector Solutions means being assigned territories across the US, like the Northwest, Southeast, Northeast, and Southwest (including Alabama and Hawaii). But to be honest, some territories are better than others. The Northeast stands out, with its track record of more success, thanks to better leads and faster promotions for any SDR assigned there. The likeliness is because Northeastern schools tend to have more funding and, therefore, more spending. Because of this, there is a clear disparity in opportunities and workload, making it feel unfair. Even I noticed that the turnover rates among AE's in less favorable regions add to this feeling. In recent years, there have been changes in management. The Cincinnati office used to be the HQ for Education SDRs, but now much of the sales team is being managed from Tampa, with more SDRs hired from there. Not every branch is the same in terms of its atmosphere. Lastly, while there are growth opportunities, SDR pay at Vector may not stack up if you worked as an SDR somewhere else.

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Vector Solutions Response
2y
Thank you for taking the time to share your insights and experiences with us. We value your feedback and take your concerns seriously. At Vector Solutions, we strive to provide equitable opportunities for all our sales team, regardless of their assigned territories. We understand that regional differences may impact workload and opportunities, and we continuously review our processes to ensure fairness and balance across all regions. Your feedback regarding changes in management and a different "atmosphere" in office locations is noted. We understand that transitions can sometimes impact the working environment. We assure you that these changes are made with careful consideration to enhance operational efficiency and support our team in delivering the best possible outcomes. We regularly benchmark our salaries to ensure they remain competitive within the industry. Your concerns and suggestions are valuable in helping us identify areas for improvement.

Explore other reviews about Vector Solutions

5.0
Apr 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Collaborative and promotes shared success

Cons

I don't have any cons

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Vector Solutions Response
1mo
Thank you for taking the time to share your experience and for your many years with Vector. We’re especially grateful for the impact you made over such a long tenure. It’s great to hear that the collaborative environment and focus on shared success stood out to you. That’s a big part of how we aim to work together and support one another. We appreciate all that you contributed during your time here and wish you continued success in what’s next.
1.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a job and some of the people are great, remote/hybrid work for some employees

Cons

There is literally zero incentive to work hard or even try above the bare minimum. No real career paths or progression, no bonuses, nothing. Individual goals mean nothing and do not connect to larger company goals. Leadership is feckless and has to revisit the same decision constantly or has to make a decision involving way more people than necessary which means the final decision is bloated and difficult to operationalize. The company goals are not clear at all so work priorities constantly shift to whatever leadership has most recently decided, through a committee, is most important. There is basically nothing in terms of company culture. People don't talk to each other about anything. There is no fun in Teams channels. This probably stems from all of the above, that people do not feel at all connected to the company because they know they are not going to get anything out of it. Oh, and the benefits are abysmal.

1
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Vector Solutions Response
3w
Thank you for sharing this feedback. We’re sorry this has been your experience, and we take comments like this seriously. Vector is a mission-driven company serving customers in critical industries, including public safety, education, industrial, government, healthcare, and other organizations that rely on our technology to help make people safer, smarter, and better prepared. We are proud of that work and of the team members who support it every day. Vector has implemented many positive changes over the years based directly on team member feedback, and we continue to welcome input across all areas of the business. We recognize that benefits, career growth, priorities, and culture can be experienced differently by different people. We do offer a comprehensive benefits program that includes health coverage, 401k support, flexible paid time off, wellness programs, tuition reimbursement, and other resources; Growth Pathways to help team members understand career progression; and companywide initiatives such as Team Member Appreciation Week, Vector Volunteer Week, holiday events, and special commemorations to help build connection and culture. We also understand the concern around shifting priorities. Like many companies, Vector operates in an ever-changing economic landscape. As market needs evolve, we have to evaluate and adjust priorities to keep the business growing, serve our customers well, and support the team members who drive our success. We will not dismiss feedback simply because it is difficult to read. We have meaningful work, a strong team, and a lot to be proud of, but we also have work to do. We appreciate your perspective and will continue working to make Vector a better place to build a career.
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