Room for improvement - Program Manager Virtual Employee Review

Thanks for your review. Despite, what you think we do listen to feedback—from reviews on sites like this, surveys and just talking to our employees. The picture that feedback paints isn’t as stark or negative as what you describe in your review, but I’m happy to address your concerns. First, client load depends largely on client budget. You’re absolutely right—if a client has a more limited budget, you may have more than one client. Put simply, if a client has a $5k/month budget across all services, that may leave $2k/month for one department. That’s just not a full time person. So the math on that is pretty simple—you wind up with more than one account. And working that way isn’t for everybody—it’s a balancing act. As for favoring the Wakefield crowd, not sure what to tell you there to convince you otherwise. Yes, Wakefield is our corporate headquarters. But more than 50% of our company works at other locations or remotely. Heck, we named the company “Virtual” twenty four years ago because of our belief in telework. So to say that we don’t consider our remote workforce in every decision simply isn’t true. Perhaps that’s why you listed “remote work” as one of the positives. I’m glad you appreciated our benefits—sounds like that’s the one point of redemption that you found. All that said, if Glassdoor is correct, it sounds like you’ve moved on from our company. I do hope you’ve found that the grass is indeed greener elsewhere, and wish you well as you continue your career.