Nice Benefits - Account Representative VisionWeb Employee Review

2.0
Feb 28, 2020
Recommend
CEO approval
Business Outlook

Pros

This company offers good benefits to their full time employees.

Cons

Work is outsourced to India. The customers think the work is done in the US and it was a constant scramble to fix and cover up mistakes made by offshore employees. The company offers generous PTO, however there is no one to cover when you are off. At first it seems like a great place to go to work every day, but management really only cares about how many customers go live in a short period of time. Much of the work week is spent having meetings and filling out spreadsheets. Although management and HR present themselves as being approachable and helpful, major issues are brushed under the rug. Definitely a protect the snowflakes company.

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VisionWeb Response
5y
Thank you for your review. It is good to know that you were pleased with VisionWeb’s benefit offerings, perks, and paid time-off (PTO) program. It is important to VisionWeb that our employees have a work-life balance and that they take off the time they need and want. To show how serious the company is about this, during the beginning stages of the COVID-19 pandemic when most employees were not taking vacation time since most people were not going anywhere, VisionWeb instituted four well-being days (one per quarter) for employees to just unplug and unwind for at least one day each and every quarter. The company wanted to make sure that even if employees were not traveling and taking their regular vacations that they still took time away from work. Those well-being days are in addition to our robust PTO program that has 9 paid holidays, a floating holiday, a volunteer day, and a birthday PTO day. On a regular basis, our managers review how much time their team members have taken off to make sure they are taking enough time off. Managers work with the team to make sure work needs are met when an employee is out of the office. Since this review was originally posted, our processes and procedures have greatly improved. The team has restructured how they handle both implementations and accounts. The manager and team leads of this team provide ample training and support for both new and seasoned employees, but also give them the flexibility and freedom to do their own work. If you wish to provide further feedback, we welcome you to email VisionWeb directly at hr@visionweb.com.

Explore other reviews about VisionWeb

5.0
May 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Management, benefits, flexible time off, snacks.

Cons

Management not getting full support from the board.

3.0
Oct 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible lifestyle and increased investment from parent company

Cons

Quality of product offerings has declined in recent years.

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