Reward Structure Needs to be Evaluated - Senior Consultant WTW Employee Review

3.0
Jun 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Depth of resources. Benefits are very good and relatively low cost. Strong onboarding. Fairly easy to get things done. Strong client focus. Few boundaries on employees. Some very good people. Strong focus on I&D (inclusion and diversity) - though often more "talking the talk" than "walking the walk" (i.e., diversity is promoted, but if you look around the offices, there is actually little diversity) - perhaps the talk will lead to action at some point.

Cons

Two years of mediocre bonuses - those that met expectations generally received 70% to 90%; those that exceeded at 95% to 115% (in the past those that met expectations were ~100%); consequently, little incentive to put in the extra effort. Work-life balance is difficult; certain areas are woefully understaffed and 60+ hour workweeks the norm, particular in busy season. Also many staff are underpaid, particularly with individuals that have worked here a long time. Rather than fix the problem, management waits until someone quits and tries to save those that they are interested in saving with a pay increase. By that time, too late - staff disengaged. Very "political" - often the best person does not get the job, but the most politically connected does. Also many role assignment missteps after each merger - 2010 and 2018 in an effort to be "fair" to each legacy organization - taking a long to weed out individuals that are not appropriate for the role they are in.

Explore other reviews about WTW

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Wonderful, intelligent colleagues, very collaborative, interesting work, lots of opportunity to move around the org

Cons

Risk averse so it’s slower to invest; penny wise but often pound foolish

2.0
Mar 28, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Work is challenging - Benchmarking and survey data provides value - Can build a large network across employers, vendors and carriers

Cons

- "Merit" or annual pay increases are often less than annual Federal cost of living adjustments to address inflation. I have earned less every year I remain at WTW. - If promoted, raise is combined with "merit" and dilutes both amounts. I've never heard of one person being satisfied with merit + promotion salary increase. If anything, this is the final trigger to seek employment elsewhere. - High billable rates paired with higher execution/client satisfaction expectations yet overall pay/comp don't reflect it. Internal systems and process distract from productivity and impact. - Limited to no investment in training and development outside of internal webinars - Always hear "our people are the difference" yet it doesn't feel like that when it comes to total comp, professional development, and systems/tools that make sense - After 7 years, burnout is high amongst colleagues and I personally can't imagine many more anniversaries. Many high-performing, valued colleagues have left in last 12 months

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