Pros
- Great discounts and opt-in programs. Was paying $50/month for top phone plan and extras at one point. And a lot of phone manufacturers have programs for RSRs. Sign up for Samsung Elite, Motorola Insiders, and ESPECIALLY Otter University. I got so many free phone cases.
Cons
- Heavily dependent on management. The first location I worked at was in Michigan, and I loved it. Best manager I've ever had. He hired me on when I had little experience, and to this day is the only manager I know of whose employees would speak highly of him even when he wasn't around. But the second location I worked at, I resigned because my manager was threatening retaliation for an HR report. Truly a toss up. - High turnover rate. People would be in and out, and then you would be expected to work overtime. - Some customers are infuriating. The level of entitlement is truly baffling sometimes.