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It was good, but has become toxic... - Anonymous Worldpay Employee Review

3.0
Jan 3, 2025
Recommend
CEO approval
Business Outlook

Pros

A lot of smart and incredible coworkers who are passionate about making Worldpay an independent company. Transparent C-level who live out Worldpay's values.

Cons

Teams don't talk to each other. Too many sources of data and no one collaborates to ensure the data is correct and accurate. Individual contributors are not set up for success due to confliciting information from other teams and no clear objectives. I truly feel my manager does not understand what my role truly is, or what I was hired to do, and I am being set up for failure. I will not be successful at this company long term and will be a casualty of poor managerial leadership. Pay and benefits are also subpar for a FinTech company.

avatar
Worldpay Response
1y
Thanks for sharing your feedback about your experience at Worldpay. Your insights are really valuable to help us continue building a better experience for every colleague. The data from our annual Colleague Engagement Survey tells us that 83% of Worldpayers agree with the statement "My People Leader gives me actionable feedback on a regular basis", However, we're always evolving and have opportunity to grow, and your feedback will help us do that.

Explore other reviews about Worldpay

5.0
Mar 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good culture, exciting direction under new ownership

Cons

Internal bureaucracy can cause things to move slowly

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Worldpay Response
1mo
We're glad you're excited and you appreciate the culture here. We're on a transformation journey as we become part of Global Payments which means there has been a lot of change. Thank you for sharing your experience.
3.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Originally, I had a strong manager who gave me room to lead in my own style and trusted me to operate with a high level of autonomy. When I needed guidance, they provided it, and they also included me in conversations and areas outside my immediate scope, which gave me a broader, more holistic understanding of the business. It was genuinely a great learning experience.

Cons

I was asked to take on a failing team after expressing hesitation and was assured—by both leadership and the incoming manager—that there would be no negative repercussions. I stepped into the role for the good of the company, but ultimately was terminated. There were clearly two different standards for managers, and I was held to a higher and inconsistent one. I consistently operated beyond the scope of my job description, but that effort wasn’t recognized or protected.

1
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Worldpay Response
1mo
Thank you for sharing your experience. We’re glad that you were able to get opportunities to lead, learn, and have visibility across the business with your previous manager. We’re also sorry to hear that your later experience didn’t reflect the level of support and consistency you expected. Feeling held to different standards or unsupported is understandably difficult and it’s not the experience we want for our people. We’re committed to improving leadership and over the past year we’ve introduced a new leadership development framework. This includes Coach to Win – a career experience for all of our People Leaders, to help set expectations and improve coaching and care. We appreciate you taking the time to share both what worked well and where we need to continue improving. Feedback like yours helps us create a more supportive experience for everyone.
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