Pros
Small company - so everyone knows everyone else.
Cons
I worked in customer service - and it was the worst customer service job I've ever had. There are a couple of people working in that department that don't actually do any work. The phones would be ringing, but these ladies were more interested in their personal conversations about their private drama than in their job. There was no management whatsoever to address these issues with. There was a lot of finger pointing and misdirection regarding customer complaints. The products we sold were returned with defects at an alarming rate. Even though the company was well aware of the defects, they continued to sell the defective products, which made customer service a nightmare. We'd have a weekly meeting, but problems addressed in the meetings were never resolved. This was the stupidest company I have ever worked for. Honestly, I'm surprised to learn they are still in business. Found something much more interesting and satisfying in 2015. I've never regretting leaving this company.