Pros
ZRT is a family owned and operated business dedicated to not only patients, providers and researchers working with the company, but also the employees that represent ZRT. They provide opportunities for employees to learn and grow with the company, and provide generous benefits and bonuses. ZRT is not owned by VC money, and it shows. They are transparent about structure and pay, and their focus is working as a team to provide one of the most unique healthcare solutions in the world. The business is built from the ground up over 25 years, and ZRT is considered the industry leader in at-home sample collection and innovative testing. ZRT is well respected locally, domestically and globally through their dedication to clinical and research testing.
Cons
ZRT was not able to host in-person meetings during COVID times to protect essential in-person workers, which was a deviation from normalcy that has now returned. The rapid growth and interest in at-home collection and testing during this time period was difficult maintain, but a lot of improvements came from it. ZRT saw higher turnover than normal during 2021 and 2022, which was frustrating for a high-complexity laboratory that requires extensive training, but this was a widespread problem throughout the entire healthcare industry that seems to have improved significantly.