Unethical Management, Lack of Transparency, and No Job Security - Avoid Zopa - Anonymous employee Zopa Employee Review

1.0
Aug 15, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing to highlight as Pros

Cons

Zopa is the worst employer I've encountered, with management showing zero regard for their employees and prioritizing profits and investors over employee welfare. A few weeks after joining, you're repeatedly asked to write Glassdoor reviews, which speaks volumes about the company’s current state. Maybe it was a good place to work long ago, but now it’s clear they don’t care about their people. Recently, they blindsided the entire Quality Engineering team by removing it altogether, claiming 'everyone should own quality' – and none of this was communicated to the engineering team. Everyone was kept in the dark until the very last minute. To make things worse, they had hired new employees just three months before making roles redundant, showing they have no real plan in place and are recklessly playing with people's employment and lives. To add insult to injury, they offered one or two replacement roles to those dependent on them, like employees on visa sponsorship, at half the salary. This is both unethical and disrespectful. During company meetings, the CEO and management lethargically addressed questions related to layoffs, with drinks in hand, showing no sympathy for the employees whose jobs and lives were on the line. There’s also a trend of constant layoffs once the work is done, leaving no job security for anyone. If you value respect, job stability, or a company that genuinely cares about its employees, avoid Zopa at all costs."

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Zopa Response
1y
Your feedback is important, and we’re disheartened to learn about your concerns. We strive to create a positive working environment. If you are happy to reach out we would appreciate being able to address your feedback and discuss your personal experience at Zopa. Please email the People Team at hr@zopa.com so that we can have the right person reach out to you.

Explore other reviews about Zopa

5.0
Oct 3, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture Opportunity to grow and learn Supportive environment Flexibility and work-life balance

Cons

I don't really have any I can think of

1
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Zopa Response
3y
Thanks so much for your positive review, we appreciate the feedback.
4.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- great colleagues: low ego, high intelligence. They've kept me here for a long time. - strong engineering culture (testing, architecture reviews, no-fault post-incident reviews - we're all here to learn together) - great place to grow your career - lots of responsibility (some may view this as a con - if you don't want ownership/responsibility, this is not the place for you) - very good benefits package (electric vehicle leasing, decent pension contribution, work from anywhere) - management that leaves space for personal circumstances - very strong work-life balance but also flexible working (want to take a longer lunch break in the winter to maximise sunlight and work later? Sure!)

Cons

- salary isn't as high as some other fintechs - diversity in tech isn't very good (especially in tech leadership) although tbf it's probably no worse than anywhere else - lack of CPO means that product tribes tend to work in isolation and optimise locally

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