Pros
- The culture of the office is very welcoming and friendly. Supervisors and managers are always open for questions and assistance. - The job is fast paced and once you've gained enough knowledge about the product, providing support starts to come easier and easier. - Snacks and drinks are provided. There's a ping pong table and a dart board and an arcade game setup in the lunch room for breaks. - During my time here, whenever I've seen an issue brought up to management they've always tried to address or resolve it within reason. They go above and beyond to provide an equal and fair environment for the employees, while also meeting business needs. - Great benefits plan, great salary for what the job entails, stock options in an emerging tech company, 3 weeks vacation. - There's often overtime available, especially during the busy seasons. - Opportunities to move around in the company often pop-up and are often encouraged to get people into positions that better suit them.
Cons
- The rotational shift work isn't the greatest, but it's what needs to be done to meet the needs of the business. It's not too bad, you may just end up working a month of afternoon shifts every few months. - Due to the rotational shift work, your weekends won't always fall on Saturday/Sunday, however weekends are always two consecutive days.
