There are two ecobees - On A Non Technical Team ecobee Employee Review

2.0
Oct 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Ecobee is supportive of their technical teams ' abilities and cushions their failures in a way that makes the teams feel empowered. This is a product driven company and you are reminded of that at every turn. Great place to be if you are a developer, or some other technical specialist. Your successes will be lauded and your failures will be framed as "temporary setbacks".

Cons

All the pros are all exactly the opposite if you are on a non tech team - Customer Support, the sales team, marketing, HR, Finance, Logistics, etc. Your success barely matters and isn't supported, either mentally by the executives, or financially with resources (human or otherwise). HR are nice people but largely ineffectual because they haven't been empowered to do anything meaningful. It's not their fault, they can only do what they are "allowed". Which means they put in place a lot of technically good HR initiatives, like sabbatical after five years, or a training budget, but don't actually drive good working conditions, like getting your bosses to be less toxic, or mandating your boss allows you to have time off to actually use the training budget by going to a course or seminar or something , or help foster an environment with you do feel like you could stay with the company long term.

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ecobee Response
6y
I’m sorry to hear your experience at ecobee didn’t live up to your expectations, or mine either. It’s disappointing to think that it feels like there are two cultures that may exist and that you will be treated differently based on your department. We encourage people to speak up if they feel things could be improved and offer several outlets to make your voice heard (i.e. engagement survey, anonymous questions, HRBP model etc.). I hope you felt empowered to make your opinion heard and as I’ve always said, I’d want people to reach out to me personally if they feel things aren’t moving in the direction they need. Appreciate your feedback and candor in this post and will ensure other ecopeeps don’t feel this same way going forward. - Penny Farinha, VP, HR

Explore other reviews about ecobee

5.0
Oct 4, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-headquartered in Toronto and Leeds - very cosmopolitan with a high emphasis on DEI.

Cons

Tech company means people love ALLLLL the software. Information and resources are scattered across numerous platforms, which can be pretty frustrating.

1
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ecobee Response
2y
Hello, thank you for providing this feedback. We are so glad you liked the Toronto HQ & Leeds HQ (we agree, they're pretty great!) and felt the emphasis we put on DEI (this really matters to us). We appreciate your feedback regarding resource management and it is something we will think about going forward. Thanks again for your review and helping to make ecobee great!
5.0
Mar 18, 2019
Recommend
CEO approval
Business Outlook

Pros

ecobee is a great place to work because of the fantastic culture that exists here. Thanks to transparency from our CEO down, there are multiple teams helping support me in my role and hit my goals. Because there are so many intelligent, driven and willing people, we are able to work together to exceed goals and focus on what is important to our shared success. Many suggestions and support can be given because of it is known by everyone what you are working on and striving for. It also allows for frank conversations about what we can't work on because it would create misalignment with our goals. I am excited to be a part of a company that is constantly innovating, helping the planet, and looking to win in the market. Great time to be an ecopeep!

Cons

Too many great ideas and not enough resources to bring them all to life!

1
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ecobee Response
7y
Hello, thank you for taking the time to post your feedback, it is great to hear that you are enjoying your time at ecobee! Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.
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