Look elsewhere, the treatment isn't worth it - Anonymous employee ecobee Employee Review

1.0
Jun 18, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good location - Some good colleagues - Fancy kitchen and events

Cons

- Management and HR. Complaints about mismanagement has to get to an extremem before HR even does anything to resolve it. And when they do, it's such a patchy half-baked job that does nothing to address the issue. So please, don't respond to this review that management issues are resolved by reaching out to HR. Managers themselves make a good effort to make sure HR is under their belt and employees have no place to run - Very little room for growth. They will claim to have "promoted dozens" of people from tech support, but in reality most of these (total of 4 or 5 since last year out of almost 100 agents at some point) promotions took MONTHS to finalize, had to be retracted, then reinstated, and completely re-done. Again, a testament to the patchy "resolutions" this company uses to address problems. - Misguided sense of purpose. Just like every company nowadays, ecobee would like to think they're doing something different by being "planet positive" - which has recently been reinterpreted to encompass being "anti-racist"(?). Let's face it, ever since the director of Social Impact left, ecobee has nothing to say for this "social initiative" storyline it's trying to play. It comes off as extremely insincere, because it is.

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ecobee Response
5y
Hello! Thank you for your feedback. We're sorry to hear that your experience at ecobee and our efforts did not meet your expectations. It’s our desire to create an atmosphere that exemplifies our corporate values of open and empathy. At ecobee, we encourage transparent and honest communication in all aspects, including from the way our office is designed to the way we work between teams, our hiring process, and in how our leadership team shares our vision/goals as a company. We hope you felt empowered to share your thoughts during your time here as we always welcome feedback and ways in which we can improve. We know that we won't always be able to get it right, but we try hard at it and we are committed. If you have any further questions/thoughts you'd like to share, please feel free to reach out to people.operations@ecobee.com directly and we would be happy to discuss with you at any time!

Explore other reviews about ecobee

5.0
Oct 4, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-headquartered in Toronto and Leeds - very cosmopolitan with a high emphasis on DEI.

Cons

Tech company means people love ALLLLL the software. Information and resources are scattered across numerous platforms, which can be pretty frustrating.

1
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ecobee Response
2y
Hello, thank you for providing this feedback. We are so glad you liked the Toronto HQ & Leeds HQ (we agree, they're pretty great!) and felt the emphasis we put on DEI (this really matters to us). We appreciate your feedback regarding resource management and it is something we will think about going forward. Thanks again for your review and helping to make ecobee great!
5.0
Mar 18, 2019
Recommend
CEO approval
Business Outlook

Pros

ecobee is a great place to work because of the fantastic culture that exists here. Thanks to transparency from our CEO down, there are multiple teams helping support me in my role and hit my goals. Because there are so many intelligent, driven and willing people, we are able to work together to exceed goals and focus on what is important to our shared success. Many suggestions and support can be given because of it is known by everyone what you are working on and striving for. It also allows for frank conversations about what we can't work on because it would create misalignment with our goals. I am excited to be a part of a company that is constantly innovating, helping the planet, and looking to win in the market. Great time to be an ecopeep!

Cons

Too many great ideas and not enough resources to bring them all to life!

1
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ecobee Response
7y
Hello, thank you for taking the time to post your feedback, it is great to hear that you are enjoying your time at ecobee! Our team is dedicated to continually improving and creating a great place to work for all of our employees, so we thank you for your feedback that will allow us to continue to do that.
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