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      lastminute.com

      Engaged Employer

      lastminute.com reviews

      Review - Customer Service Agent lastminute.com Employee Review

      2.0
      Jan 29, 2026
      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary packages for freshers

      Cons

      There is poor management, a lot of favoritism, and heavy politics Workload is heavy

      avatar
      lastminute.com Response
      4mo
      Thank you for taking the time to share your honest review. We value transparent feedback, as it helps us identify areas for improvement. We recognise that management styles can vary across teams. But if you experience any issues or specific concerns, we encourage you to report them directly to your HRBP. We take feedback about management very seriously and also provide channels such as our internal Integrity Helpline for anonymous reporting when needed. Regarding workload, we encourage employees to raise any concerns with their line manager or HRBP, so we can support them effectively. Thank you again for sharing your perspective.

      Explore other reviews about lastminute.com

      5.0
      May 1, 2008
      Pricing & product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team and enviroment to work in. Oppurtunities for personal and professional development is huge for the fact that we are part of the travelocity/Sabre-Holdings group. As the company itself is so large, the communication from senior management and the CEO's is amazingly good. There are 4 or so intranet sites to keep all employee's of the different umbrella's of the group being kept up to date.

      Cons

      Benefits and compensations are good but in comparison to other companies in the travel sector they are not the greatest. We have a choice of 1 of 3 for benefits: pension, health care or fitness.

      3
      avatar
      lastminute.com Response
      3y
      We are very happy that you are enjoying our dynamic and flexible environment! We care about our people and their well-being!
      4.0
      Apr 2, 2024
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      It Is better for salary and benefit

      Cons

      Stress, client angry and maleducate

      avatar
      lastminute.com Response
      1y
      Thanks a lot for sharing your review.
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